Service Desk support engineer
Found in: Talent IN C2 - 3 weeks ago
Skill Set - Knowledge of microsoft and google products including OS, Office, emails. End user desktop/laptop software, installations, uninstallations, Using ITSM for registering and tracking the issues till clousure.
Provide a centralized and a single point of contact for the agreed IT infrastructure management services
Develop and maintain Service Desk Operational Procedures and Processes
Monitor the Service Desk tool for open and pending tickets raised by HMCLs end-user
Receive incidents, service requests, queries, from Customers end users or IT staff through one of the agreed modes of communication.
Log tickets in the Service Desk tool on behalf of users making service requests over phone,web and /or email
For all logged tickets, record the correct category, severity, problem description, and user information as per the predefined matrix.
Assign the incidents to appropriate technical group and categorize into appropriate severity or priority group.
Provide call resolution as per the SOPs, workarounds and error database and knowledge management system wherever possible
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Service Desk Support Engineer
Found in: Whatjobs IN C2 - 3 weeks ago
gurugram, India IBCScorp Full timeLooking for candidates from Neemrana . Position: Service Desk Support Engineer Experience - 2 to 5 years Skill Set - Knowledge of microsoft and google products including OS, Office, emails. End user desktop/laptop software, installations, uninstallations, Using ITSM for registering and tracking the issues till closure. Provide a centralized and a single...
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Service Desk Support Engineer
Found in: Talent IN C2 - 3 weeks ago
Gurugram, India IBCScorp Full timeLooking for candidates from Neemrana.Position: Service Desk Support Engineer Experience - 2 to 5 years Skill Set - Knowledge of microsoft and google products including OS, Office, emails. End user desktop/laptop software, installations, uninstallations, Using ITSM for registering and tracking the issues till closure. Provide a centralized and a single point...
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Service Desk support engineer
Found in: Whatjobs IN C2 - 7 days ago
gurugram, India IBCScorp Full timeSkill Set - Knowledge of microsoft and google products including OS, Office, emails. End user desktop/laptop software, installations, uninstallations, Using ITSM for registering and tracking the issues till clousure. Provide a centralized and a single point of contact for the agreed IT infrastructure management services Develop and maintain Service Desk...
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Service Desk Engineer
Found in: Talent IN C2 - 3 weeks ago
Gurugram, India IBCScorp Full timeexperience - 2 to 5 years Skill Set - Knowledge of microsoft and google products including OS, Office, emails. End user desktop/laptop software, installations, uninstallations, Using ITSM for registering and tracking the issues till clousure. Provide a centralized and a single point of contact for the agreed IT infrastructure management services Develop and...
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Ssc Service Desk
4 days ago
Gurugram, Haryana, India Webhelp Full time**IT & Technical support** **Location** - Gurugram, India**Language** - English*** **Job Advert**: - Are you tech savvy, fast working and quick thinking? If you look for efficient means to get things done then we have the perfect role for you. We are recruiting a support service desk specialist to support our contact centres and operations around the...
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Service Desk Management for Fresher
Found in: Talent IN C2 - 3 weeks ago
Gurugram, India 2coms Full timeJob DescriptionWe have a huge Opening For Service Desk Management For a Renounced MNC Client In Gurgaon Location.About The Client-Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and...
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Service Desk Management for Fresher
Found in: Whatjobs IN C2 - 2 weeks ago
gurugram, India 2coms Full timeWehave a huge OpeningFor Service Desk Management For a Renounced MNC Client In Gurgaon Location. About TheClient- Our Client is aglobal professional services company with leading capabilities in digital,cloud, and security. Combining unmatched experience and specialized skillsacross more than 40 industries, we offer Strategy and Consulting,...
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Service Desk Management for Fresher
Found in: Talent IN C2 - 3 weeks ago
Gurugram, India 2coms Full timeWe have a huge Opening For Service Desk Management For a Renounced MNC Client In Gurgaon Location.About The Client-Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology,...
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Service Desk
Found in: Talent IN C2 - 3 weeks ago
Gurugram, India 2coms Full timeOpening for Technical Support Service Desk in a top leading MNC Gurgaon!!!About The Client-Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations...
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IT Support
1 day ago
Gurugram, Haryana, India Incubit Global Business Service (GBS) Full time**Location**:Gurgaon, India **Support duration**:24*7*365 (5 days working with 9 hours shift per day) 2 General Description - Log and track all support requests and incidents in the ticketing system, ensuring accurate documentation and timely resolution. - Diagnose and resolve hardware, software, and network issues, escalating complex problems to the...
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Asstmgr-front Desk
19 hours ago
Gurugram, Haryana, India Marriott International, Inc Full time**Job Number** 24024235 **Job Category** Rooms & Guest Services Operations **Location** The Westin Sohna Resort & Spa, Vatika Complex, Sohna-Gurgaon, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for leading...
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Front Desk Executive
Found in: Talent IN C2 - 3 weeks ago
Gurugram, India Om Sai Global HR Service Full timeRoles & ResponsibilitiesKeep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels...
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Front Desk Receptionist
Found in: Talent IN C2 - 3 weeks ago
Gurugram, India Om Sai Global HR Service Full timeRoles & ResponsibilitiesKeep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guests.Answer questions and address complaints.Answer all incoming calls and redirect them or keep messages.Receive letters, packages etc. and distribute them.Prepare outgoing mail by drafting correspondence, securing parcels...
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Service Desk
Found in: Talent IN C2 - 3 weeks ago
Gurugram, India 2coms Full timeJob DescriptionOpening for Technical Support Service Desk in a top leading MNC Gurgaon!!!About The Client-Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and...
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Service Desk Management for Fresher
2 weeks ago
Gurgaon / Gurugram, India 2COMS Consulting Private Limited Full timeWehave a huge Opening For Service Desk Management For a Renounced MNC Client In Gurgaon Location.About The Client-Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology,...
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Service Engineer
Found in: Talent IN C2 - 2 weeks ago
Gurugram, India Om Sai Global HR Service Full timeJob OverviewJoin at Our client place based at Gurgaon as a Service Engineer for Commercial Refrigerators with a reputed organization engage in Commercial Kitchen Project with competitive salary range. It's full-time position.Roles and ResponsibilitiesInstallation, maintenance, and repair of commercial refrigeration unitsDiagnosing and troubleshooting...
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Administration Executive
4 days ago
Gurugram, Haryana, India Children First Mental Health Institute Pvt Ltd Full time**Job Description: Front Desk Administrative Executive at Children First** Children First is a leading mental health clinic that offers comprehensive mental health services to children and adolescents. We are looking for a Front Desk Administrative Executive to join our team and help us provide the best possible care to our clients. The role will be...
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Service Manager
3 weeks ago
Gurugram, India JSB Group Full timeWe are looking for a detail-oriented service manager to manage our service department and handle customer service interactions, reports, and repairs. The service manager's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and managing the service team members.Responsibilities:Delegating and...
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Admin Front Desk Executive
5 days ago
Gurugram, Haryana, India Children First Mental Health Institute Pvt Ltd Full timeChildren First is a leading mental health clinic that offers comprehensive mental health services to children and adolescents. We are looking for a Front Desk Administrative Executive to join our team and help us provide the best possible care to our clients. The role will be responsible for managing the daily operations of the front desk, including the...
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Service Reliability Engineer
Found in: beBee S IN - 3 days ago
Gurugram, India BT Full timeService Reliability Engineer Job Req ID: 32865 Posting Date: 1 May 2024 Function: Customer Service Unit: Business Location: 9th & 10th Flr, Gurugram Info , Gurugram, India Salary: Competitve SRE – Service Reliability Engineer Hiring Manager: Mudit Jindal Career Grade: F Internal Closing Date: 6-May-24 Location:...