Client Relationship Manager
1 month ago
Job Title: Customer Relationship Manager
Industry: Manufacturing of engineering goods
Employment Type: Full Time, permanent
Education: Graduate
Experience: Minimum 3 years (Budget 25-30 K)
Office Timing: 8:30 AM - 5:30 PM (1st & 3rd Saturday off, Sunday weekly off)
Job Description:
Follow-up with Sales Team regarding new order / amendment / payment correction
Scrutinize the Invoice documents & share with Dispatch team
New orders update in Data Management System
Fill Online Commercial & Technical Indents
Validate Indents & Send Indents to Relevant Dept. & Send Order Confirmation to Customer
Liaison with Internal team with regards to Machine Completion status
Coordinate with Collection team for payment collection
Coordinate with internal team & ensure smooth project completion
Regularly update the customer with regards to project completion status
Resolving customer complaint quickly & efficiently
Required Skill Set:
- A bachelors degree in administration or a related field.
- A minimum of 3 years experience.
- Excellent interpersonal and communication skills.
- Proficient in all Microsoft applications.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
- Gender preference: Females required
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