Head of Credit and Cash Collection Management

3 weeks ago


Bengaluru, India Siemens Healthcare Private Limited Full time
Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone to grow personally and professionally. Sound interesting? Then come and join our as Credit & Cash Collection Head, you will Responsible for all commercial aspects of managing accounts receivables and processing of complaints/ disputes. Directly influences Cash with respective responsibilities, such as management of receivables etc and point of contact for customer communication regarding invoices and overdue balances You will be responsible for: Set collection strategies & credit control mechanism Define Zone processes, standards & guidelines on collection incl. dispute, dunning, risk management. LOA, ToP Strategy etc. People Management, Development and training, Mentoring of CCC functional team Drive Automaton, productivity and optimization of collection organization (e.g. PEGA CCMT) Proactive AR management towards the customer Active AR management and communication with internal stakeholders/ interfaces Follow up on overdue balances/ issues Processing and follow-up of complaints/ disputes Ensure an effective dunning process Provide FC input regarding A/R collections Maintain credit limits in the system and adjust if required Providing Red flag for escalation actions incl. legal rating, block and unblock customers Reporting & KPI’s for Credit & Cash collection, valuation allowances/write off. Strategic priorities:  Reduce Days Sales Outstanding Drive a standardized Zone collection process Monitoring of receivables within a customer order/ service contract Securing Cash inflow by reliable AR management Required skills to have for the success of this role :  15- 20 years in Credit and Collection Management Experience of Team Management is must Proficiency in Digitalization and automation would be preferred  Our global team:  We are a team of 68,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

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