Head- Program Delivery | Haqdarshak

2 weeks ago

New Delhi, India Ground Zero Full time

Role: Head of delivery
Level: President
Engagement: Full-time
Experience: 15-20 years
Location: Pune/Delhi/Bangalore/Mumbai
Work Mode: Hybrid (Remote+Office)
Salary Band: Upto 30 LPA

We are looking for someone who brings 15 years experience in banking, msme, fmcg, operations. Someone who has managed large teams, ground implementation expertise, worked across geographies, in client facing role & stakeholder management

About Haqdarshak
Simply put, we are bridging the information and access gap between citizens and social security schemes (both government and private) using tech and a network of field agents known as Haqdarshaks (who are primarily women).

Our Haqdarshaks are extensively trained in both government schemes and the on-fieldimplementation of programmes. They are also trained on how to liaise with government officials and bank officials. For the services they provide, they make a commission which makes them financially independent. On our social media channels, we have featured several stories of women who have not only gained financial agency but also an identity after working with us.

We partner with corporates, CSR departments, philanthropies, family offices, and even government offices to design and implement programs on the field. We have been around for almost 7 years. We are present in more than 24 states. We have unlocked benefits worth over INR 4,000 crore for over 27 lakh Indian citizens. We have multiple digital portals (including two apps, one for citizens and one for our agents) where we have stored information on government schemes in 11 vernacular languages (currently working on re-skinning these apps).

We are also working on scaling our latest offerings, Yojana Cards and Yojana Kendras. These are set to forever alter how citizens access welfare services in India. We are an independent organization and not affiliated with the government in any way.

About Role:

We are looking to hire an experienced Head of Delivery with strong leadership skills and the ability to approach business operations from a creative and practical point of view. With your experience and talent, youll be able to lead our team of professionals to be efficient, productive, and effective. Our field operations focus on service delivery for our clients who are corporates, philanthropies, NGOs and other civil society organizations.

Location : Delhi NCR, Pune or Mumbai, Bangalore

As Head of Delivery, you will

  • Collaborate with the CEO and CXOs in setting and driving organizational vision, operational strategy, and hiring needs
  • Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management and annual operating plan
  • Oversee company operations and employee productivity, build a highly inclusive culture where team members thrive and organizational outcomes are met
  • Assess and implement improved processes and new technologies, and collaborate with management regarding the implementation of these improvements.
  • Evaluate performance by analyzing data and metrics and establish corrective measures where needed
  • Manage budgets, capital investment and expenses to ensure that the company achieves targets on growth, profitability and customer metrics
  • Manage relationships with partners/vendors
  • Maintain and build trusted relationships with key customers, clients, partners, and stakeholders


Skills set and Attitude

  • Proven experience/ track record as Head of Operations/Delivery or in a similar role in the development sector
  • Understanding of business functions such as HR, Finance, marketing, etc.
  • Working knowledge of data analysis and performance/operation metrics
  • Exceptional organizational and leadership abilities
  • Excellent interpersonal and communication skills
  • Competence in decision-making and problem-solving
  • Readiness to travel extensively
  • MBA or Masters in a related discipline

Other Things to Expect

We are a social enterprise and value our people as much as we value the impact we create. Our compensation structures are competitive in the social start-up space and could include equity depending on position and fit. If you believe work culture, freedom, growth, personal and professional development and teams that you work with are equally important if not more, we should talk.

  • Head- Program Delivery | Haqdarshak

    2 months ago

    new delhi, India Ground Zero Full time

    Role: Head of deliveryLevel: PresidentEngagement: Full-timeExperience: 15-20 yearsLocation: Pune/Delhi/Bangalore/MumbaiWork Mode: Hybrid (Remote+Office)Salary Band: Upto 30 LPA We are looking for someone who brings 15 years experience in banking, msme, fmcg, operations. Someone who has managed large teams, ground implementation expertise, worked...

  • Haqdarshak - Data Engineer - Database Technologies

    4 weeks ago

    Pune/Delhi NCR, India HaqDarshak Full time

    Must have : Educational Background : Bachelor's degree in computer science, Information Technology, or a related field. Technical Proficiency : a. Hands-on experience with database technologies (e.g., Oracle, SQL Server, MySQL, PostgreSQL) with ability to work with large data setsb. Expertise in writing complex SQL queries for data manipulation and...

  • Haqdarshak - Data Engineer - Database Technologies

    1 month ago

    Pune/Delhi NCR, IN HaqDarshak Full time

    Must have : Educational Background : Bachelor's degree in computer science, Information Technology, or a related field. Technical Proficiency : a. Hands-on experience with database technologies (e.g., Oracle, SQL Server, MySQL, PostgreSQL) with ability to work with large data setsb. Expertise in writing complex SQL queries for data manipulation and...

  • Haqdarshak - Assistant Manager - Data Scientist

    4 weeks ago

    Metros/Pune,Delhi, India HaqDarshak Full time

    Must have : Educational Background : - Bachelor's degree in Computer Science, Information Technology, or Master's degree in Statistics, Economics, Mathematics.- Demonstrated experience in independently driving business insights through data Technical Proficiency : a. Hands-on experience with data tools (e.g., Oracle, SQL Server, MySQL,...

  • Haqdarshak - Assistant Manager - Data Scientist

    1 month ago

    Metros/Pune,Delhi, IN HaqDarshak Full time

    Must have :Educational Background : - Bachelor's degree in Computer Science, Information Technology, or Master's degree in Statistics, Economics, Mathematics.- Demonstrated experience in independently driving business insights through data Technical Proficiency : a. Hands-on experience with data tools (e.g., Oracle, SQL Server, MySQL, PostgreSQL, S3...

  • Delivery Head

    7 days ago

    delhi, India Atyeti Inc Full time

    Role - Engineering lead/Delivery HeadExperience - 18+ YearsLocation - PuneEither L1 OR L2 in person interview is mandatoryOnly Diversity Profiles we need.Skill set:Candidates should have technical lead experience.Mandatory skills - Node JS, Python, AWS or GCP or Azure.Good to have Java, SQL.Exposure on devops(CI/CD)Knowledge on WAS.We are currently seeking...

  • Delivery Head

    2 weeks ago

    Delhi, India Doyensys Inc Full time

    The PositionThis is a senior management position as head of overall delivery and delivery operations for Doyensys. The Delivery Head will play a crucial role in influencing the direction of our consulting services, driving technological innovation, continuous improvement and leading high-impact projects.Position reports to the CEOWho are weDoyensys is a...

  • Delivery Head

    2 weeks ago

    delhi, India Doyensys Inc Full time

    The PositionThis is a senior management position as head of overall delivery and delivery operations for Doyensys. The Delivery Head will play a crucial role in influencing the direction of our consulting services, driving technological innovation, continuous improvement and leading high-impact projects.Position reports to the CEOWho are weDoyensys is a...

  • Sr. VP

    1 month ago

    New Delhi, India Trident Consulting Full time

    Job Title: VP/ - Head of Data and AI DeliveryLocation: Gurgaon, India (Onsite days a week)Type: Fulltime onlyJob Description:Our client is seeking a highly skilled and experienced professional to join us in the role of Vice President/Senior Vice President - Head of Data and AI Delivery. This key leadership position will be based in Gurgaon, India, requiring...

  • Associate Manager

    3 days ago

    New Delhi, India Ground Zero Full time

    Role: Associate Manager Experience:24 years Salary Band: 6.68 LPALocations:Delhi/Pune/BangaloreAboutHaqdarshakSimplyput we are bridging the information and access gap between citizensand social security schemes (both government and private) usingtech and a network of field agents known as Haqdarshaks (who areprimarily women). Our Haqdarshaks areextensively...

  • Delivery Head

    4 days ago

    delhi, India HCLTech Full time

    Dear Connections,HCLTech is looking out for an Offshore Delivery Head for one of its esteemed customers in BFSI Domain at its Nagpur Center. The role requires a leader to operate from office 5 days a week.Job Location: Nagpur (WFO)Preference: Immediate to 15 Days joiners.· Extensive experience of managing Large Engagements in IT Service Delivery.· Must...

  • Sr. VP

    2 months ago

    new delhi, India Trident Consulting Full time

    Job Title: VP/ - Head of Data and AI Delivery Location: Gurgaon, India (Onsite days a week) Type: Fulltime only Job Description: Our client is seeking a highly skilled and experienced professional to join us in the role of Vice President/Senior Vice President - Head of Data and AI Delivery. This key leadership position will be based in...

  • Sr. VP

    2 months ago

    New Delhi, India Trident Consulting Full time

    Job Title: VP/ - Head of Data and AI Delivery Location: Gurgaon, India (Onsite days a week) Type: Fulltime only Job Description: Our client is seeking a highly skilled and experienced professional to join us in the role of Vice President/Senior Vice President - Head of Data and AI Delivery. This key leadership position will be based in Gurgaon,...

  • Head of Production Planning

    2 weeks ago

    Delhi, India Head Hunter India Full time

    Reporting to the Plant Director the Head of PPC will be accountable to deliver inventory levels that support manufacturing volumes. In this role you will be responsible for directing, developing, and managing the production planning and scheduling, inventory management, materials planning, warehousing & logistics related to operations all across the Plants...

  • Agile Delivery Head

    7 days ago

    delhi, India de facto Infotech Full time

    About UsAt defacto infotech, we believe in driving innovation, collaboration, and continuous improvement. Our mission is to deliver exceptional technology solutions that empower our clients and transform industries. We are seeking an Agile Delivery Head who shares our passion for agility, adaptability, and customer-centricity.Role OverviewAs the Agile...

  • Senior Project Program Manager

    2 months ago

    new delhi, India Mashmari Consultants Pvt Ltd Full time

    Program Manager - K12 e-LearningA Program Manager in this role would ideally possess a blend of project/ program management, strategic thinking, problem solving and technical proficiency in the K12 ecosystem to drive the successful implementation and ongoing improvement of e-Learning initiatives within the K12 e-learning sector.- Roles and Responsibilities:-...

  • Agile Delivery Head

    7 days ago

    Delhi, India de facto Infotech Full time

    About UsAt defacto infotech, we believe in driving innovation, collaboration, and continuous improvement. Our mission is to deliver exceptional technology solutions that empower our clients and transform industries. We are seeking anAgile Delivery Headwho shares our passion for agility, adaptability, and customer-centricity.Role OverviewAs theAgile Delivery...

  • Senior Project Program Manager

    2 months ago

    New Delhi, India Mashmari Consultants Pvt Ltd Full time

    Program Manager - K12 e-Learning A Program Manager in this role would ideally possess a blend of project/ program management, strategic thinking, problem solving and technical proficiency in the K12 ecosystem to drive the successful implementation and ongoing improvement of e-Learning initiatives within the K12 e-learning sector.- Roles and Responsibilities:...

  • Agile Delivery Head

    7 days ago

    Delhi, India de facto Infotech Full time

    About UsAt defacto infotech, we believe in driving innovation, collaboration, and continuous improvement. Our mission is to deliver exceptional technology solutions that empower our clients and transform industries. We are seeking an Agile Delivery Head who shares our passion for agility, adaptability, and customer-centricity.Role OverviewAs the Agile...

  • ▷ [Only 24h Left] Delivery Head

    2 weeks ago

    Delhi, India Doyensys Inc Full time

    The PositionThis is a senior management position as head of overall delivery and delivery operations for Doyensys. The Delivery Head will play a crucial role in influencing the direction of our consulting services, driving technological innovation, continuous improvement and leading high-impact projects.Position reports to the CEOWho are weDoyensys is a...