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Quality Analyst

5 months ago

Mumbai, India Arcadis Full time

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36, people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the worlds most complex challenges and deliver more impact together.

Role description:

This role is part of Arcadis Global Excellence Centre (GEC) and will join our 3,+ talented individuals working in India, Romania, and Philippines, in partnership with Arcadis offices globally. The GEC brings key capabilities and capacity to support our clients seamlessly around the world. For those in GEC there are options to be dedicated to one country; developing deep knowledge and strong relationships, as well as opportunities to be part of teams working truly globally as a centre of excellence, offering diversity and variety. Arcadians are by nature, globally minded and culturally aware, and Arcadis strongly believes in flexibility which enables change over time as your career progresses. The GEC model is well embedded in Arcadis, and the strong relationships that exist between our global offices are truly unique. 

Role accountabilities:

Develop and maintain test plans, test cases, and test scripts for various digital applications and systems. Execute manual and automated tests to identify digital product defects and ensure product functionality. Analyze test results and collaborate with developers to troubleshoot and resolve issues. Continuously improve testing methodologies and processes to enhance product quality. Collaborate with product managers, developers, and quality assurance teams to understand project requirements and objectives. Participate in the design and implementation of test automation frameworks. Maintain test documentation and provide comprehensive reports on test progress and results. Stay up to date with industry best practices and emerging testing tools and technologies. Conduct regular quality checks on products, services, or processes to ensure they meet established standards and specifications. Develop and implement quality control procedures and guidelines. Identify defects, errors, or non-conformities and document them for corrective action. Analyse data and performance metrics to identify trends, patterns, and areas of improvement. Prepare reports and summaries of quality-related findings to share with relevant stakeholders. Collaborate with cross-functional teams to identify opportunities for process improvement. Maintain detailed records of quality assessments, test results, and compliance documentation. Create and update standard operating procedures (SOPs) related to quality assurance. Conduct thorough assessments of data quality by analysing data sets, identifying anomalies, and evaluating data accuracy, completeness, consistency, and timeliness. Ensure compliance with data governance policies and standards by monitoring data usage and access. Perform internal audits & compliance check of data going out & available for client/s to ensure adherence to quality standards and regulatory requirements. Continuously monitor and assess quality performance through key performance indicators (KPIs). Proactively identify potential issues and take corrective actions to prevent quality deviations.

Qualifications & Experience:

Experience: 3 to 6 Years

Bachelor's degree in a relevant field (e.g., Quality Management, Business, Engineering) or equivalent work experience. Strong analytical and problem-solving skills. Attention to detail and a commitment to accuracy. Excellent communication and interpersonal skills. Knowledge of quality management principles and methodologies (e.g., Six Sigma, ISO standards). Proficiency in using quality assurance tools and software. Experience in conducting audits and root cause analysis. Ability to work independently and collaboratively in a team environment. Strong organizational and time management skills.