Lead Engineer

3 months ago

Pune, India CENCORA INDIA TECHNOLOGY SERVICES PRIVATE LIMITED Full time

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today

Job Details

Position: Lead Engineer – Salesforce Data & Security

We are seeking a skilled and experienced Salesforce architect to lead our Salesforce data and Security team in driving innovation, best practices, and standardization of Salesforce solutions across the organization. The ideal candidate will have a deep understanding of Salesforce platform capabilities, extensive experience in managing complex CRM projects, and a passion for optimizing business processes through technology.

Responsibilities:

Oversee the design, development, implementation, and maintenance of Salesforce CRM solutions to meet business objectives. Lead a team of administrators, developers, data and Security architects/leads in executing projects and initiatives related to Salesforce platform enhancements. Collaborate with cross-functional teams to gather requirements, define project scope, and ensure successful delivery of Salesforce projects. Provide strategic guidance on leveraging Salesforce features to streamline sales processes, improve customer service operations, and enhance user experience. Manage user access, security settings, data integrity, and system configurations within the Salesforce platform. Develop and maintain documentation related to system configurations, processes, workflows, and best practices. Conduct regular training sessions for end-users to promote adoption of new features and functionalities within the Salesforce CRM system. Stay current on emerging trends and best practices in the CRM space to recommend innovative solutions that align with business goals. Managing a dedicated team for both Data and Security, including architects and developers to build scalable and modular architecture, to be leveraged across multiple Salesforce Orgs at Cencora. Managing all Data and Security related aspects of the existing deployments while working towards standardizing the framework, by undertaking initiatives. Collaborating with cross-functional teams in areas such as Salesforce CRM implementation, business analytics and process improvement to ensure smooth operations. Working closely with DevOps teams to ensure all the new projects/deployments are compliant to the overall Data and Security framework. Monitoring the performance of existing solution and troubleshooting/mitigating any issues that arise due to evolving business/technology scenarios. Documenting technical specifications, processes, and best practices. Manage ongoing customer data projects to deliver accurate data to a variety of teams, systems and processes across the business. Managing and implementing tools/systems/processes needed to build and maintain robust data hygiene standards and overall data governance. Managing multiple Salesforce CRM projects in a fast-paced business environment, and prioritizing work efforts to ensure projects stay on track to hit deadlines. Building and maintaining positive working relationships with stakeholders and internal customers across the enterprise. Work to continually improve processes, efficiencies, and quality.

Requirements:

Bachelor’s degree in computer science or related field (or equivalent work experience – 5+ Years). Excellent problem-solving skills with attention to detail. High proficiency in enterprise scale data management systems and implementations. Ability to work in a highly dynamic and deadline driven environment. Needs to be a strong team player with excellent problem solving capabilities. Good organization and communications skills. Strong analytical thinking capabilities.

Preferred Qualifications:

While not required, the following qualifications would be considered a plus:

Certified Salesforce Administrator (ADM201) is preferred. Experience in designing Salesforce Data structure and Security framework for large deployments involving multiple Salesforce products.

.

Education :

Bachelor’s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience.

Preferred Certifications:

Certified Associate in Software Testing Certified Software Quality Analyst Certified Test Engineer 6+ years of directly-related or relevant experience, preferably in system/software quality and testing.

Behavioral Skills:

Conflict Resolution Creativity & Innovation Decision Making Planning Presentation Skills Risk-taking

Technical Skills:

Automated Screening and Testing IT Controls Software Testing Frameworks Technical Documentation

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: CENCORA INDIA TECHNOLOGY SERVICES PRIVATE LIMITED

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