Senior Application Support Engineer

6 months ago


Mumbai, India Jio Full time

Hello Candidate,

Hope you are doing well

We have an opportunity for Application Support Engineer (L2/SME Support) for Mumbai location

Should having Working experience on

Operating System

Linux/Centos (command line)

SQL, shell scripting/python/ Unix

DB - Oracle ,Sql, Redis

Basic Networking

Basic networking knowledge


Sound Hands-on Experience in atleast 2-3 technologies/tools mentioned below.

Oracle/MySQL, Linux, Monitoring Tools, Shell scripting , Kafka, AWS/GCP/Azure, Monitoring tools


Knowledge/Skills

Problem solving attitude: Analyze situations, evaluate alternatives, and implement solutions within standards (where applicable).

Strong troubleshooting experience of complex issues including all layers ( Web, App, DB, Infra & Network)

Should have deep understanding of E-commerce, Banking and Fintech domains.

Ability to enforce decisions on performance excellence with direct impact to end customer experience.

Interpret guidelines and analyze factual information to adapt or modify processes in response to changing circumstances.

Testing Validation (Manual/Automated) for E-Commerce work flow across all customer Journeys through contracts defined across all interfaces.

Duties may require non-routine analysis, research and follow-through.



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