Creative Director

4 weeks ago

Bengaluru, India Boston Consulting Group Full time
WHAT YOU'LL DO

As a Creative Director in Design Studios (DS), you will be a creative leader, inspiring our clients with creative solutions that create business impact.
You will bring design inspiration and thought leadership to our clients and our creative teams, setting the long-term creative vision and strategies, and driving delivery of innovative, high-quality solutions for all engagements. You will develop and implement creative solutions and approaches in various creative projects, overseeing them to completion, while creative growing the next wave of creative leaders in Design Studios.
In partnership with the Design Studios regional/global leadership team, you will develop and deliver our creative service offering, helping to drive innovation and engaging partnerships with the BCG Consulting Team. You will develop an understanding of our current client engagements, including products, services, the target audience, and competitors’ activities. You will also effectively balance creativity and business needs — providing clear direction, guidance, and feedback to influence and lead teams to drive impact and deliver excellence on budget and schedule.


YOU'RE GOOD AT

You’re an experienced creative leader, responsible for fostering and inspiring a strong culture of collaboration, innovation, and creative excellence:

  • The Creative Director is responsible for driving inspiration, creative quality and delivering on client expectations
  • Demonstrating the ability to adapt to and lead change in support of short and long-term goals. By leading change programs in the DS business, to support our ongoing growth and transformation
  • Developing concepts to improve the quality of production, and implementing new globally consistent standards. By managing and continuously developing underlying teams, high-performers and low performers.
  • Engaging with DS leadership on the future vision, external business trends, and team requirements

You‘re skilled as a hands-on creative, able to direct a creative vision, with a strong working knowledge of design and creative fundamentals, you’ve a passion for new trends, platforms, technologies, experiences, and media; you’re able to define and maintain high-quality deliverables and other service levels across teams:

  • Establishing and monitoring service levels to ensure consistent, on-time delivery of high-quality projects to support our client teams

  • Developing and maintaining feedback from clients and team members to ensure the quality of deliverables

  • Ensuring periodic review and reporting against KPIs and other performance metrics for both internal and outsourced services

  • Developing concepts to improve the quality of all creative concepts, content, and product deliverables from the regional level to align with globally consistent standards


You’re able to establish rich and engaging partnerships and build strong relationship with the BCG Consulting Team:

  • Making effective presentations to clients and ensuring the highest quality levels in a multilingual, multinational environment

  • Receiving regular feedback on services and ensuring effective communication and high satisfaction levels between DS and consultant teams

You enjoy managing internal and external resources and the overall vertical:

  • Hiring, training, and developing internal team members, regularly monitoring and communicating performance, and providing ongoing development and coaching

  • Maintaining a high level of team engagement and motivating and coaching senior team members to be good service and people managers

  • Ensuring smooth coordination between DS teams and consultant teams across offices

  • Planning for appropriate resourcing and team structures to meet the evolving business needs

  • Maintaining active communication and sharing best practices across all verticals

Your strong interpersonal skills enable you to maintain external professional relationships to ensure the ongoing availability of specialized expertise, gifted freelancers, and reputable studios and producers when their services are required.


YOU BRING (EXPERIENCE & QUALIFICATIONS)
  • You have a bachelor’s degree or similar in graphics and web content design or a related field (design school preferred).
  • You have at least 18-21 years of relevant experience in a professional services environment or a design start-up or agency.
  • You’ve gained strong management experience in design/creative teams.
  • You possess strong conceptual and design skills and are experienced in improving the conceptual, technical, and creative performance of teams.
  • Your strong creative and problem-solving abilities enable you to supplement project teams.
  • You excel at establishing and maintaining effective relationships with key internal and external stakeholders.
  • You’ve gained experience working in a collaborative design environment; experience working with global teams is a plus.
  • You have robust B2B experience and deep business language knowledge.
  • You have proven client-facing experience, along with persuasive and dynamic presentation skills.
  • You have a demonstrated ability to understand and apply principles of visual organization, composition, information, hierarchy, symbolic representation, typography, aesthetics, and the construction of meaningful designs.
  • You have excellent English language skills

A career in design at BCG involves bringing deep strategic, user experience and visual expertise into product development, helping to deliver breakthrough products that engage and inspire. We have extensive knowledge of design thinking and human-centered design, and are fluent in the latest technological innovation.
ADDITIONAL INFORMATION

We are Design Studios, an in-house creative agency comprised of diverse professionals creating best-in-class solutions for our clients. We are a global, multidisciplinary team of design strategists, creative leaders, and digital experts. We craft powerful design stories for BCG to deliver inspiring solutions to our clients’ challenges. As part of BCG, Design Studios partners with consultants and clients to shape our brand by elevating our work through the power of design. We offer guidance and orientation through a strategic and audience-centric approach, and apply design, technology, and media solutions to take BCG’s achievements to the next level.

As bold creative leaders, we are curious, innovative, and playful, while committed to delivering creative excellence. We recognize how to transform complex ideas into compelling stories and experiences, and how to activate new commercial opportunities at the intersection of business and design. We value innovation, co-creation, inspiration, and the business impact that design achieves. We believe in the art of the possible and in applying creative solutions to business challenges. We believe we can advance the world by conquering its complexity through a universal human language—design.


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