Manager APC Training

5 months ago


Chandigarh, India Ontrack HR Services Pvt LTD Full time

KEYRESPONSIBILITIES:


Conducttraining modules for Agent Advisors andADMs

  • Conductinginduction and onboarding trainingprograms
  • Trainingon sellingskills
  • Trainingon all MLI Insurance products andprocesses
  • Trainingon all MLI Digital tools andAssets
  • Allother training programs as outlined in the Agent and ADM learningjourney
  • ConductingGID s and IIDs
  • ConductingPRP and FOD as and whenrequired


Conductingtraining in blended deliveryformat

  • Deliveringtraining in accordance with the learning journey design and blendeddelivery format classroom training and/or virtualtrainings
  • Developingfacilitation skills and virtualdelivery

skillsto ensure seamless training delivery across allsessions


Administrative

  • Managertrainerto drive adoption of the digital learning platform across allroles
  • Responsiblefor driving digital assessments amongst Agents andADMs
  • Responsiblefor driving selflearning among Agents andADMs
  • Responsiblefor calendarizing and effectively planning all training sessionswith the OH /OHs
  • Responsiblefor delivering all training adhering to the training calendardesigned
  • Responsiblefor driving business performance of alllearners
  • Responsibleto drive attendance to all trainingsessions
  • Responsibleto capture attendance in TMS/ELM within the stipulated timedefined
  • Responsibleto coordinate with the OH / OHs in calendarizing all trainingsessions for anoffice
  • Responsibleto plan travel for training sessions in various locations asrequired


Lookafter traininglogistics

  • Scheduletrainingsessions
  • Ensurewider participation of agents inprograms
  • Ensuresetup of SMART Classroom is in place before commencing asession


Monitorprogress of agents on a continuousbasis

  • Seekregular feedback from agents Sales Managers Partner and ManagingPartner
  • Ensurethat agents follow moral and ethical standards when dealing withclients
  • MonitorAgentdevelopment


Updatetrainingmaterial

  • Reviewpresent trainingmaterial
  • Scanenvironment
  • Incorporatefeedback from Agents Customers SMs PsMPs

Ensurethat the agents get updated and continuous information on MLIproducts

Facilitateself development ofagents


MEASUREOFSUCCESS:


  • Participantfeedback
  • Numberof days oftraining
  • Customersurveyrating
  • Passpercentage ofagents
  • Digitaladoption / adoption of digital learningplatform
  • Passpercentage of Agents in IRDAexams
  • Attendanceof Agents and employees in trainingsessions
  • Activatingagents monthonmonth against thetarget
  • Complianceon IRDArequirements
  • MonthlyAchievement against the target for the agents across multipleperformance parameters for agents andAADM
  • Reductionin trainingcost
  • Awarenesslevel of agents on competition




Requirements

a.Graduate in anydiscipline

b.At least 23 years in sales and 34 years inconducting sales training life insurancedomain would be aplus



BenefitsIndustrialStandards

DESIREDQUALIFICATIONS AND EXPERIENCE Graduate in any discipline At least 5- 6 years in sales and 4 - 5 years in conducting sales training Atleast 12 months experience as Sales Development Manager. Competencein knowledge about products, processes etc. and training skills Tohandle AP, Telengana and Karnataka
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