Client Engagement Manager

6 months ago


Pune, India Saviant Consulting Full time

Location: Pune (India)

Here's what you can look forward to:
As a Client Engagement Manager, you will own multiple client engagements, account roadmap and responsible to provide leadership to 20-40 people across your customer engagements.

Growth of strategic accounts, revenue and customer satisfaction will determine your success in this role.

Client Management:
You will be the single point of contact and engage with the client stakeholders at every stage in the project life cycle for consulting them on project delivery, process, best practices, and technology. You will also implement new processes and frameworks to ensure customer satisfaction.

Service Excellence:
You will work closely with key stakeholders to ensure successful customer engagements with agreed business value, using Agile methodologies and processes. With your Service excellence mindset, you will continuously formulate and implement processes that enable proactive decisions and actions throughout the engagement life cycle.

Growth:
You will create new opportunities and drive revenue growth strategies across technology, domain or Industry for your existing and new customers.

People Management:
You will be the Coach to your team members on culture of service excellence, processes and help them to deliver value to the client and for their career planning and development.

Here is what we would like you to bring:

Any Engineering degree with MBA from a reputed institute 12+ years of experience with at least 2 years in managing multiple customer accounts Prior success in growing customers engagements into long-term relationship Fair understanding of Digital Technologies (incl. Data Analytics, Cloud, Mobile, IIoT) Strong persuasive communication skills - spoken, written and overall presentation skills

What we consider as a right fit for this role:

You are currently managing multiple Customer Engagements and have been accountable growth of these accounts You are serving as single-point-of-contact for your client relationships wrt communication, new services cross-sell, existing services up-sell, escalation, client feedback and accountability of deliverables You have experience of building the processes and frameworks for risk and issue identification and management around service delivery Prior experience working with EPC, Energy & Industrial Manufacturing clients Experience of providing leadership to 20-40 people across your customer engagements

  • Pune, India LotusFlare Full time

    We are a product-first company with headquarters in Silicon Valley and other offices around the globe. We are building the next-generation software stack for specific verticals including Telecommunications Operators and Healthcare Providers.  We believe that by working at LotusFlare you have a unique opportunity to: Grow on a personal level by picking up...


  • Pune, Maharashtra, India DViO Digital Full time

    Job Title: Strategic Client Engagement ManagerWe're seeking an experienced individual to lead client strategies and drive impactful results at DViO Digital.About the Role:The ideal candidate will have expertise in digital marketing, delivering innovative solutions tailored to our clients' goals. You'll oversee account management, including coordination of...


  • Pune, India ACA Group Full time

    About ACA: ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. We empower our clients to reimagine GRC and protect and grow their business. Our innovative approach integrates consulting, managed services, and our Compliance Alpha® technology platform with the specialized expertise of former regulators and...


  • Pune, India ACA Group Full time

    About ACA:ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. We empower our clients to reimagine GRC and protect and grow their business. Our innovative approach integrates consulting, managed services, and our ComplianceAlpha® technology platform with the specialized expertise of former regulators and...


  • Pune, India ACA Group Full time

    About ACA:ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. We empower our clients to reimagine GRC and protect and grow their business. Our innovative approach integrates consulting, managed services, and our ComplianceAlpha® technology platform with the specialized expertise of former regulators and...


  • Pune, Maharashtra, India HRM INFO Full time

    Location: Amanora Mall, PuneAbout the Role:We are seeking a seasoned Business Development Manager to spearhead client engagement for HRM INFO. As a key member of our team, you will be responsible for fostering and maintaining strong relationships with clients, ensuring their complete satisfaction, and maximizing their value.Job Requirements:4-6 years of...


  • Pune, Maharashtra, India uplivv Full time

    We are seeking a skilled Client Engagement Specialist to join our team at Uplivv, a pioneering real estate startup based in Pune. As a key member of our client-facing team, you will play a vital role in driving growth and success through exceptional client engagement.About Us: Uplivv is dedicated to simplifying the property-buying journey for home buyers...


  • pune, India Client Full time

    Position – Sr AI-ML Engineer (Generative AI/LLMs)Location – Hybrid, PuneCompensation - Best and competitive About UsYantra is a management and technology consulting firm headquartered in Santa Clara, California with offices in Canada, India, and the Philippines. Since 2009, we’ve been providing business consulting, application management, product...


  • pune, India Client Full time

    Position – Sr AI-ML Engineer (Generative AI/LLMs) Location – Hybrid, Pune Compensation - Best and competitive About Us Yantra is a management and technology consulting firm headquartered in Santa Clara, California with offices in Canada, India, and the Philippines. Since 2009, we’ve been providing business consulting, application management,...


  • pune, India Woliba: A Comprehensive Employee Engagement & Benefits Solution Full time

    About Woliba Woliba is a people ops SaaS startup focused on creating holistic wellbeing solutions that enhance workplace culture, employee engagement, and overall company performance. We are dedicated to building an empowered work environment where employees can thrive in all aspects of their lives. We are seeking a Finance Manager to lead our financial...


  • pune, India Woliba: A Comprehensive Employee Engagement & Benefits Solution Full time

    About Woliba Woliba is a people ops SaaS startup focused on creating holistic wellbeing solutions that enhance workplace culture, employee engagement, and overall company performance. We are dedicated to building an empowered work environment where employees can thrive in all aspects of their lives. We are seeking a Finance Manager to lead our financial...


  • Pune, India SailPoint Full time

    Why  SailPoint?   Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice. That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the awards to prove it. If you’re passionate about outsmarting...

  • Sphinx Worldbiz

    2 months ago


    Pune, India Sphinx Worldbiz Ltd. Full time

    Company Description:- Sphinx Worldbiz Limited is a prominent IT, Software services, and Engineering services provider headquartered in Noida, with locations in Pune and Haridwar, India.- The company was founded in 1996 to offer high-level technical solutions in Mechanical Computer Aided Design (MCAD) and has since expanded to become a leading Indian Offshore...


  • Pune, Maharashtra, India Planet Smart City Full time

    About the RoleWe are seeking a highly skilled and motivated Community Engagement Manager to join our team at Planet Smart City.The successful candidate will be responsible for planning, organizing, and executing community events and programs that cater to residents' interests. This role requires strong interpersonal skills, excellent communication and...

  • Project Manager

    6 months ago


    Pune, India Workday India Private Limited Full time

    About the Role The Engagement Support Officers (ESO) will be responsible for supporting Engagement Managers in the implementation of the Workday solution. They will drive selected tasks and will be involved in the development of several key project deliverables (e.g. project startup activities, user management, documentation, methodology, security etc.)...


  • Pune, Maharashtra, India BNY Full time

    Job SummaryWe are seeking a seasoned professional to join our Asset Servicing, Client Experience team as a Director of Global Client Management. This role is located in Pune, Mahrashtra - HYBRID.About the RoleIn this position, you will be responsible for monitoring smooth service delivery for our global clients, supporting Relationship Managers on client...


  • Pune, Maharashtra, India Woliba: A Comprehensive Employee Engagement & Benefits Solution Full time

    Comprehensive Employee Engagement & Benefits SolutionWe are redefining workplace and employee wellbeing through innovative People Operations automation and holistic wellbeing solutions. Our mission-driven company is seeking a talented and driven Senior Software Engineer (PHP/Laravel) to help us build, maintain, and scale our SaaS platform.About the RoleWe're...


  • Pune, Maharashtra, India TresVista Full time

    About TresVista: A Global EnterpriseTresVista is a global enterprise that offers a diversified portfolio of services to help clients achieve resource optimization through an offshore capacity model. Our services include investment diligence, industry research, valuation, fund administration, accounting, and data analytics. With over 1800 employees across...


  • Pune, Maharashtra, India GSI Electronics Inc Full time

    We are seeking an experienced Global Stakeholder Engagement Manager to join our team at GSI Electronics Inc.The estimated salary for this position is $120,000 - $180,000 per year, based on location and experience.Company OverviewGSI Electronics Inc is a global leader in agricultural solutions. We are committed to helping farmers around the world feed the...


  • Pune, India dentsu Full time

    Job Title: Sr. Client Strategy Manager - Media Job Description: Are you an experienced media professional or a young business leader curious about the ever-evolving digital industry? Are you a versatile marketeer with a flair for solving business problems? Do you aspire to fast track your career growth to become a young business leader? If the answer...