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Process Associate, Amazon Freight
3 weeks ago
Amazon Freight (Amazon's external facing Freight service) is hiring a Product Manager to define the product strategy for Billing & Payments in Europe and achieve a truly exception shipper experience. Join us in building the next big thing for Amazon.
Basic qualifications
Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics, banking, commerce
Experience with Excel
Atleast 1 year work experience
Experience in FinOps process/billing & payments process/banking/fraud detection processes
Key job responsibilities
Primary Responsibilities, include but not limited to:
· Responsible for implementation on new and existing SOPs
· Identify operational barriers and dive deep on root causes, provide feedback and innovative solutions to enhance productivity and efficiency
· Support shippers by researching on invoice disputes and providing resolutions with SLA
· Support enterprise shippers through tickets and escalations
· Reconcile invoices and manage credit notes for effective cashflow and transactions
About the team
We are Amazon’s middle-mile logistics technology solution for anyone looking to ship road freight in UK and Europe. We enable customers to ship your palletised shipment (Less-than-Truckload, LTL) or Full-Truckloads (FTL) directly to Amazon UK and EU Fulfilment Centres (FCs) or FTL to non-Amazon facilities at competitive prices.
We are open to hiring candidates to work out of one of the following locations:
Hyderabad, TS, IND
BASIC QUALIFICATIONS
- Experience with Excel- Experience with SQL
- B2 level of English
- High School Diploma
PREFERRED QUALIFICATIONS
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- SQL
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