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Process Associate, Amazon Freight
1 week ago
Experience with Excel
- Experience with SQL
- B2 level of English
- High School Diploma
Are you looking to build and scale a new and growing business with Amazon? Are you interested in managing one of Amazon’s newest businesses through its start-up phase? If so, you might be interested in this role with Amazon Freight.
Amazon Freight (Amazon's external facing Freight service) is hiring a Product Manager to define the product strategy for Billing & Payments in Europe and achieve a truly exception shipper experience. Join us in building the next big thing for Amazon.
Basic qualifications
Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics, banking, commerce
Experience with Excel
Atleast 1 year work experience
Experience in FinOps process/billing & payments process/banking/fraud detection processes
Key job responsibilities
**Primary Responsibilities, include but not limited to**:
- Responsible for implementation on new and existing SOPs
- Identify operational barriers and dive deep on root causes, provide feedback and innovative solutions to enhance productivity and efficiency
- Support shippers by researching on invoice disputes and providing resolutions with SLA
- Support enterprise shippers through tickets and escalations
- Reconcile invoices and manage credit notes for effective cashflow and transactions
About the team
We are Amazon’s middle-mile logistics technology solution for anyone looking to ship road freight in UK and Europe. We enable customers to ship your palletised shipment (Less-than-Truckload, LTL) or Full-Truckloads (FTL) directly to Amazon UK and EU Fulfilment Centres (FCs) or FTL to non-Amazon facilities at competitive prices.
Hyderabad, TS, IND
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- SQL
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