Desktop Support Engineer

2 weeks ago


Bengaluru, India GeekLurn Full time

We are looking for a Desktop Support Engineer to to provide technical assistance to our team. You will help install, upgrade and troubleshoot hardware and software systems.

If youre computer-savvy and enjoy supporting end users, wed like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques.

Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.

Responsibilities

  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals

Requirements and skills

  • 3+ experience year of experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Working knowledge of office automation products and computer peripherals, like printers and scanners
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude
  • BSc in Computer Science or relevant field




  • Bengaluru, Karnataka, India Microland Full time

    Job Summary:Microland is seeking a highly skilled Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing technical support to our organization's IT systems to ensure high uptime and efficient operation.Key Responsibilities:Provide technical support to end-users for desktop computers and other endpoint...


  • Bengaluru, Karnataka, India Microland Full time

    Job SummaryAs a Desktop Support Engineer at Microland, you will be responsible for providing technical support to our organization's IT systems, ensuring high uptime and efficient operation. Your primary focus will be on troubleshooting and resolving technical issues related to desktop computers, hardware, and software.Key ResponsibilitiesProvide technical...


  • Bengaluru, India Techminds IT Solutions Full time

    Company OverviewTechminds IT Solutions is a leading IT services provider and systems integrator with a focus on startups and innovation. We offer consulting, software development, infrastructure solutions, and system integration services to ensure business growth. we are committed to delivering high-quality IT solutions to our clients.Job OverviewWe are...


  • Bengaluru, India @ Six Sigma Full time

    Job Details Organisation Name Tata Consultancy Services About Organisation CMM Level 5 Company Requirement Type Permanent Job Title Desktop Support Engineer Job Level Middle Management Job Description No. of Openings 3 Job Domain ITIS Experience - Minimum - Maximum Support Engineer Expected Date Of Joining 2023-11-16 Joining Time 15 Days Salary 35000...

  • IT Engineer

    1 week ago


    Bengaluru, Karnataka, India Excis Ltd Full time

    Job Summary: Excis Ltd is seeking a skilled Desktop Support Engineer to provide day-to-day local/remote desktop support, troubleshoot hardware, software, and application issues, and facilitate customer resolution. Key Responsibilities: • Troubleshoot and resolve desktop hardware and software issues • Provide technical support and guidance to customers...


  • Bengaluru, India Quess Corp Limited Full time

    Career Level 12Salary Max 26000 Ctc.Location - BangaloreSkill Desktop Support EngineerShift RotationalWFO Yes Job Description Skill: Desktop ManagementRoles & Responsibilities: Need to support for technical troubleshooting, change requests, and incident management for the customer's Microsoft Managed Desktop environment.Joining Date: Immediate basis...

  • IT Support Engineer

    3 weeks ago


    Bengaluru, Karnataka, India Microland Full time

    Job Summary: We are seeking a skilled IT Support Engineer - Desktop Services to join our team at Microland. As a Desktop Support Specialist, you will be responsible for providing technical support to our clients' IT systems, ensuring high uptime and efficient operation. Your primary focus will be on desktop engineering, including assembling and installing...


  • Bengaluru, India Talent Hunt 4u Full time

    Profile: Desktop Support EngineerExperience: 06 months and aboveLocation: BangaloreNotice Period: Preferred immediate joinersNote: Candidates must have Excellent Kannada & communication skills.JOB Descriptions:1. Candidate should have experience in the installation & configuring Desktops, Application, Network related issue .2. Should have strong knowledge in...


  • Bengaluru, Karnataka, India Techminds IT Solutions Full time

    About Techminds IT SolutionsWe strive to be a leading IT services provider and systems integrator with a focus on innovation. Our aim is to deliver high-quality IT solutions to our clients, ensuring business growth and success.Job OverviewWe are seeking a skilled and experienced Desktop Support Engineer to join our team. As a Desktop Support Engineer, you...


  • Bengaluru, Karnataka, India Techminds IT Solutions Full time

    Company OverviewTechminds IT Solutions is a renowned IT services provider and systems integrator with a focus on innovation and client satisfaction. We offer consulting, software development, infrastructure solutions, and system integration services to drive business growth and success.Job OverviewWe are seeking a skilled and experienced Desktop Support...


  • Bengaluru, Karnataka, India Rebel Foods Full time

    Job Title: Desktop Support EngineerRebel Foods, a leading online restaurant chain, is seeking a skilled Desktop Support Engineer to join their team. As a key member of the IT department, you will be responsible for providing technical support, troubleshooting desktop computers, and resolving printer issues.Key Responsibilities:Provide technical support and...


  • Bengaluru, Karnataka, India @ Six Sigma Full time

    Job DetailsTata Consultancy Services is seeking a skilled Desktop Support Engineer to join their team.About the RoleThis is a permanent position with a competitive salary of 35,000.Key ResponsibilitiesProvide technical support for desktop systems and applications. Troubleshoot and resolve hardware and software issues.Requirements3+ years of experience in...

  • Desktop Support

    5 months ago


    Bengaluru, India Photon Full time

    Active Directory Services/Citrix /VMware - L2 Support Sophos/MSD/CrowdStrike Deployment and maintenance Handling the Manage Engine and vulnerable Patches and updating Critical Patches. Monitoring Threads Malware & EndPoint Incidents. Handled OS Ticket Tool Infra Support Tickets Managing AD and Troubleshooting Domain issues Handling the Software and Hardware...


  • Bengaluru, India ThoughtSol Infotech Pvt. Ltd Full time

    Position: Desktop Support EngineerExperience: Minimum 1 yearLocation: BangaloreKey Responsibilities:Provide advanced troubleshooting and resolution for escalated hardware, software, and network-related incidents.Analyze recurring technical issues, identify root causes, and implement permanent solutions to minimize incident recurrence.Assist with the...


  • Bengaluru, India ThoughtSol Infotech Pvt. Ltd Full time

    Position: Desktop Support EngineerExperience: Minimum 1 yearLocation: BangaloreKey Responsibilities:Provide advanced troubleshooting and resolution for escalated hardware, software, and network-related incidents.Analyze recurring technical issues, identify root causes, and implement permanent solutions to minimize incident recurrence.Assist with the...


  • Bengaluru, Karnataka, India @ Six Sigma Full time

    Job DetailsTata Consultancy Services is seeking a skilled Desktop Support Engineer to join their team.About the RoleThis is a permanent position with a competitive salary of 35,000.Key ResponsibilitiesProvide technical support for desktop systems and softwareTroubleshoot and resolve hardware and software issuesCollaborate with the IT team to ensure seamless...


  • Bengaluru, India Futuresoft Solutions Pvt Limited Full time

    **Title**: Desktop Support **Level**: L2 **Job summary**: To provide Second level & Escalation support on Desktop, OS and hardware adhering to SLA defined. **Job tasks & responsibilities**: Monitoring & assigning calls to L1 engineers. Installation and configuration of Client OS physically on client machine or using any third party tool. Perform Desktop...


  • Bengaluru, India Sanctum Technologies Full time

    Exp: 0-3 years; Requirement Details. Job Description The Desktop Support Specialist images, installs, configures, supports, monitors, tests, and troubleshoots hardware and software problems pertaining to windows and Mac based systems. The position recommends and schedules repairs and provide end users support for all LAN- based applications. He/she installs...


  • Bengaluru, Karnataka, India Capgemini Full time

    Job RequirementsProven experience in desktop support engineering, technical support, or a similar role is required. Strong hands-on experience with Windows environments is essential.The ideal candidate will have the ability to multitask and resolve complex incidents related to OneDrive, Google Drive, SSO, O365, printers, and end-user issues. They will also...


  • Bengaluru, Karnataka, India Zycus Full time

    Desktop Support Engineer Job DescriptionZycus is seeking a skilled Desktop Support Engineer to join its internal IT team. The ideal candidate will have a strong understanding of network and IT infrastructure, as well as excellent communication skills.Key Responsibilities:Install, configure, diagnose, and resolve technical issues related to Microsoft...