Digital Customer Success Manager
6 months ago
Description
As a Digital Customer Success Manager, you will deliver specific customer outcomes through data-driven behavioral triggers & ad-hoc customer engagements across the customer lifecycle. As part of the Digital Customer Success team, you will work to build & innovate on operational excellence in analyzing customer behavior to drive engagement for the right customer with the right content at the right time. You will work cross-functionally with other departments in Alteryx (including Sales, Marketing, Data Science, Community, Product and Support) to drive value, enhance ROI and optimize satisfaction for each customer you engage with.
Responsibilities
Engage economic buyers and license administrators to activate production licenses through a personalized experience. Resolving customer needs by aligning them with the right resources through diverse digital mediums (Email, 1:Many, Blogs etc.) Document verified outcomes with customers to help with account expansion. Respond to data-driven call-to-action inside Gainsight promptly and efficiently across your customer portfolio. Execute best practice customer engagement strategies & provide continuous feedback to improve our customer experience.Required Qualifications/Skills
Minimum 2 years’ experience as a CSM, Consultant, Project Management, Sales Engineer or similar Customer Facing role Core or Advanced Certified in Alteryx Designer Have a growth mindset that see’s change as a positive & is comfortable with failing fast. Ability to learn analytics software Ability to manage 50+ accounts at different stages in their lifecycle. Comfortable exploring data to uncover new customer insights Leverages customer insights to create solutions to scale customer success motions Sharing & reporting on the impact of your customer-facing activities. Ability to quantify & communicate customer outcomes internally & externally. Working hours will be on Americas Time Zone (MST)#LI-MP1
Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences.
-
Customer Success Executive
2 weeks ago
Bengaluru, India Quest For Success Full timeCompany Description Quest For Success is the largest SAT and AP training institute in India, delivering the Best SAT and AP results for the past 5 years. The institute offers comprehensive classroom preparation programs for IB, IGCSE/A Levels, ACT, SAT, and AP tests. Quest for Success emphasizes small class sizes, proprietary materials, and excellent faculty...
-
Customer Success Executive
2 weeks ago
Bengaluru, India Quest For Success Full timeCompany Description Quest For Success is the largest SAT and AP training institute in India, delivering the Best SAT and AP results for the past 5 years. The institute offers comprehensive classroom preparation programs for IB, IGCSE/A Levels, ACT, SAT, and AP tests. Quest for Success emphasizes small class sizes, proprietary materials, and excellent faculty...
-
Customer Success Executive
1 week ago
Bengaluru, India Quest For Success Full timeCompany Description Quest For Success is the largest SAT and AP training institute in India, delivering the Best SAT and AP results for the past 5 years. The institute offers comprehensive classroom preparation programs for IB, IGCSE/A Levels, ACT, SAT, and AP tests. Quest for Success emphasizes small class sizes, proprietary materials, and excellent faculty...
-
Bengaluru, India Quest For Success Full timeCompany DescriptionQuest For Success is the largest SAT and AP training institute in India, delivering the Best SAT and AP results for the past 5 years. The institute offers comprehensive classroom preparation programs for IB, IGCSE/A Levels, ACT, SAT, and AP tests. Quest for Success emphasizes small class sizes, proprietary materials, and excellent faculty...
-
Digital Customer Success Manager
1 month ago
Bengaluru, Karnataka, India Aspen Technology Full timeThe driving force behind our success has always been the people of AspenTech. We're driven by our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You'll experience these qualities of passion, pride and aspiration in many ways — from a rich set of career...
-
Customer success manager
4 days ago
Bengaluru, India Torry Harris Integration Solutions Full timeAbout Torry Harris:Torry Harris Business Solutions is a renowned leader in integration-led digital enablement and transformation. We are specialized IT service and Digital product providers – working for over twenty-five years in the integration space towards enhancing digital connectivity. Our Digital Products combined with our core integration enabled...
-
Customer Success Management Digital Touch Manager
6 months ago
Bengaluru, India Aspen Technology Full timeThe driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...
-
Digital Customer Success Associate
6 months ago
Bengaluru, India Aeries Technology Full timeJob Id: Aeries/445/23-24 Industry IT-Software / Software Services / testing Location Bangalore Experience Range 3 - 6 Years Qualification Graduate *** **About Us** **About Business Unit** **Roles and Responsibility** Job Description: Digital Customer Success Specialist Position Overview: The Digital Customer Success Specialist is a pivotal role...
-
Customer Success Manager
5 days ago
Bengaluru, India Torry Harris Integration Solutions Full timeAbout Torry Harris:Torry Harris Business Solutions is a renowned leader in integration-led digital enablement and transformation. We are specialized IT service and Digital product providers – working for over twenty-five years in the integration space towards enhancing digital connectivity. Our Digital Products combined with our core integration enabled...
-
Customer Success Manager
6 months ago
Bengaluru, India Milestone Full timeJob Description About Us For over 25 years, Milestone has been a leading provider of digital marketing software and services for location-based businesses. Milestone helps businesses create, organize, and amplify their digital information by enhancing their digital presence to make information more accurate, consistent, and visible. We do this with an...
-
Digital Customer Success Associate
6 months ago
Bengaluru, Karnataka, India Aeries Technology Full timeJob Id: Aeries/851/23-24 Industry IT-Software / Software Services / testing Location Bangalore Experience Range 3 - 6 Years Qualification Graduate **Job Description*** **About Us** **About Business Unit** **Roles and Responsibility** Job Description: Digital Customer Success Specialist Position Overview: The Digital Customer Success Specialist is a...
-
Customer Success Representative
1 week ago
Bengaluru, Karnataka, India Quest For Success Full time**Quest for Success: A Leader in Education Excellence**We are a renowned SAT and AP training institute in India, committed to delivering exceptional results. With a proven track record of success, we empower students to achieve their academic goals through comprehensive preparation programs.**About the Role:**We are seeking a highly skilled CUSTOMER SUCCESS...
-
Customer success manager
2 weeks ago
Bengaluru, India Shopalyst Full timeAbout Shopalyst:Shopalyst offers a Discovery Commerce platform for digital marketers. Combining data, AI and deep integrations with digital media and e-commerce platforms, Shopalyst connects people with products they love. More than 500 marquee brands leverage our Saa S platform for data driven marketing and sales in 30 countries across Asia, Europe and...
-
Senior Customer Success Manager
6 months ago
Bengaluru, India Milestone Full timeJob Description About Us For over 25 years, Milestone has been a leading provider of digital marketing software and services for location-based businesses. Milestone helps businesses create, organize, and amplify their digital information by enhancing their digital presence to make information more accurate, consistent, and visible. We do this with an...
-
Customer Success
7 months ago
Bengaluru, India SpurTree Technologies Full timeactionable insights and use cases to improve digital adoption. - Manage numerous projects, initiatives, and engagements concurrently. - Help develop standards and guidelines to ensure consistency in deliverables across projects and be compliant throughout. - Collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency...
-
Digital Customer Success Intern
6 months ago
Bengaluru, Karnataka, India SentinelOne Full time**About Us**: SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the...
-
Digital Customer Success Manager
3 weeks ago
Bengaluru, Karnataka, India ALTERYX Full timeRole OverviewWe're seeking an expert in delivering exceptional customer experiences through digital events. As a Digital Customer Success Manager, you will play a vital role in designing and executing tailored events that drive engagement with our customers.
-
Customer Success Manager
3 months ago
Bengaluru, India Shopalyst Full timeAbout Shopalyst:Shopalyst offers a Discovery Commerce platform for digital marketers. Combining data, AI and deep integrations with digital media and e-commerce platforms, Shopalyst connects people with products they love. More than 500 marquee brands leverage our SaaS platform for data driven marketing and sales in 30 countries across Asia, Europe and...
-
Customer Success Manager
3 months ago
Bengaluru, India Shopalyst Full timeAbout Shopalyst: Shopalyst offers a Discovery Commerce platform for digital marketers. Combining data, AI and deep integrations with digital media and e-commerce platforms, Shopalyst connects people with products they love. More than 500 marquee brands leverage our SaaS platform for data driven marketing and sales in 30 countries across Asia, Europe and...
-
Customer Success Manager
2 months ago
Bengaluru, India Twixor Full timeRole: Customer Success Manager Job Description: Twixor is looking for a mid- to senior- level Customer Service Manager, who will help grow the existing client base and deliver successful client outcomes on our next generation platforms (Twixor AIM & Twixor Compute). This is a customer success and growth role, focused on the global market, and a key...
