Patient Support Executive
4 weeks ago
- Providecompassionate and courteous assistance to patients addressing theirqueries and concerns.
- Coordinate withhealthcare professionals to ensure timely and accurate care forpatients.
- Manage patient appointments schedulesand followups efficiently.
- Handle patientdocumentation and maintain confidentiality of sensitiveinformation.
- Offer guidance on insurancecoverage billing and financial assistance options topatients.
- Respond to patient inquiries viaphone email or inperson interactions.
- Conductsatisfaction surveys and gather feedback to improve patient supportservices.
- Collaborate with medical staff toensure seamless patient care processes.
- Assistin organizing patient education programs and supportgroups.
- Escalate complex patient issues to theappropriate healthcare personnel.
- Stay updatedon healthcare regulations and compliancestandards.
- Contribute to the development ofpatient support protocols and bestpractices.
- Participate in training programs toenhance patient support skills.
- Adhere toethical and professional standards in all patientinteractions.
- Utilize technology platforms forefficient patient datamanagement.
- Bachelor s degree inHealthcare Management Nursing or relatedfield.
- Proven experience in a patient supportor customer service role.
- Excellentinterpersonal and communication skills.
- Strongunderstanding of medical terminology and healthcareprocesses.
- Empathetic approach towards patientcare and support.
- Ability to multitask andprioritize patient needseffectively.
- Proficiency in using healthcareinformation systems and software.
- Knowledge ofinsurance protocols and billing procedures in healthcaresettings.
- Problemsolving skills to addresspatient concerns and queries.
- Demonstratedability to maintain confidentiality and uphold ethicalstandards.
- Detailoriented with strongorganizational and time managementabilities.
- Ability to work effectively in ateambased healthcare environment.
- Familiaritywith regulatory requirements and compliance inhealthcare.
- Flexible schedule to accommodatepatient support needs.
- Commitment to continuouslearning and professional development inhealthcare.
empathy,customerservice,time management
-
Patient Support Executive
6 days ago
Chembur, Mumbai, Maharashtra, India QPED Full timeFacilitate patient flow by notifying the doctor of the patient’s arrival. Answering questions about our clinic & services - for walk in patients and telephonically. Asking questions to understand patient requirements & convert calls to appointments. Provide non-clinical support within the clinic environment and ensures an exceptional patient experience by...
-
Patient Support Assistant
5 days ago
Mumbai, India Painacea Full timeJob Summary Facilitate patient flow by notifying the doctor of the patient’s arrival. Answering questions about our clinic & services - for walk in patients and telephonically. Asking questions to understand patient requirements & convert calls to appointments. Provide non-clinical support within the clinic environment and ensures an exceptional...
-
Patient Care Executive
4 weeks ago
Mumbai, India HCAH Full timeØ The patient care executive will brief the patient about the program process and information about the FOC drug. Ø The patient care executive will verify the documents and maintain the data in the system. Ø The patient care executive will coordinate with the logistics team for FOC drug delivery. Ø The patient care executive will keep track of...
-
Patient Support Executive
4 weeks ago
Chembur, Mumbai, Maharashtra, India John Meridian Full timeActing as a first point of contact: dealing with correspondence and phone calls - Managing diaries and organising meetings and appointments, often controlling access to thedoctor - Greet patient, Explain SOPs, Provide Case sheet (Blank), Practo Entry, Collect Fee, Issuereceipt - Typing, compiling and preparing reports, presentations and correspondence -...
-
Patient Care Executive
4 weeks ago
Mumbai, India DS Research Centre Full timeBack to position info **Patient Care Executive**: Mumbai We are looking for a friendly and professional Receptionist to join our team at D.S. Research Centre. As a Patient Care Executive, you will be the first point of contact for our patients and visitors, and will play a critical role in providing exceptional patient service. **Responsibilities**: -...
-
Partner- Patient Solutions
4 weeks ago
Mumbai, India Roche Full timeThe Position PSP responsibilities Responsible for planning, implementation, budget management and project management of Patient Support Programs with special focus on new launches and value-added services Ensure execution excellence of PSPs through day-to-to-day coordination with vendors and ongoing process monitoring, oversee the...
-
Partner- Patient Solutions
1 day ago
mumbai, India Roche Full timeThe Position PSP responsibilities Responsible for planning, implementation, budget management and project management of Patient Support Programs with special focus on new launches and value-added services Ensure execution excellence of PSPs through day-to-to-day coordination with vendors and ongoing process monitoring, oversee...
-
Patient Counselor
4 weeks ago
Borivali, Mumbai, Maharashtra, India APOLLO SPECIALITY Full timeTo participate and work for the Outreach camps or any patient awareness related marketing activities. - To encourage the patients and increase the number of footfalls and overall treatments. - To nurture and handhold leads and patients during their treatment cycle. - Responsible for counselling the patients about the benefits and risks of IVF transparently...
-
Patient Executive
4 weeks ago
Chembur, Mumbai, Maharashtra, India Acme Healthcenter Pvt Ltd Full time*Conduct checks on patient services *Processing different payments for pateints *Maintain quality service *Schedule medical appointments *Assisting patients in filling medical forms *Updating pateint insurance information *Confidently manage patient accounts *Oversee payment collection procedure *Prepairing pateint admission and discharge...
-
Patient Care Executive(Female)
4 weeks ago
Mumbai, Maharashtra, India Eway IT Solutions Full timeManaging patient registrations with precision, including insurance documentation. - Conducting patient consultations and suggesting appropriate treatments. - Coordinating patient appointments and addressing billing-related queries. - Reviewing health histories and consulting with patients and their families. - Building and sustaining fruitful relationships...
-
Zonal Patient Experience
1 day ago
navi mumbai, India Indira IVF Full timeJob Description Job Responsibilities: Ensure quality individualized service to patients and address all patient concerns in appropriate time frame. Effectively handle end-to-end Facility Management and oversee Front End activity at the Centers in the Zone to help achieve business objectives & quality patient experience throughout. Ensure...
-
Zonal Patient Experience
4 weeks ago
Navi Mumbai, India Indira IVF Full timeJob Description Job Responsibilities: Ensure quality individualized service to patients and address all patient concerns in appropriate time frame. Effectively handle end-to-end Facility Management and oversee Front End activity at the Centers in the Zone to help achieve business objectives & quality patient experience throughout. Ensure cost...
-
Patient Care Executive
4 weeks ago
Santacruz, Mumbai, Maharashtra, India Riddhi Siddhi Career Point Full time**ROLES AND RESPONSIBILITIES**: - Ensure complete and accurate patient registration, which includes recording a patient’s insurance If - Provide patient consultations and recommended treatments - Schedule patient visits and answer pre-visit questions, including about billing - Discuss and consult health history, diagnosis, and needs with patients and...
-
Patient Counsellor
4 weeks ago
Mumbai, India CancerMitr Full timePeople today look for simple, affordable, and quality treatment for diseases like cancer. With the mission of saving as many lives as possible, “CancerMitr” is an online patient-centric community platform focused on end-to-end cancer care solutions from discovery to recovery. We provide services like virtual OPD and distribution centers for quality,...
-
Patient Counselor
22 hours ago
Andheri, Mumbai, Maharashtra, India CancerMitr Full timeAs a Sales Executive your major responsibilities will be making sales calls to the leads assigned to you, continuously updating our CRM database, meeting daily targets. Participating in sales team meetings. Helping the management to identify gaps in the process and accordingly participate in solutions for the same. **1. Position**:Sales Executive **2.**...
-
Marketing Executive
4 weeks ago
Mumbai, India Marketing Executive Full timeexperience developing and executing marketing campaigns while managing and inspiring a team. He/she will be comfortable with day-to-day marketing activities, as well as long-term strategy, thriving with tight deadlines and changing needs. If you are a people-person who loves the rewarding challenge of building a brand, we want to hear from...
-
Patient Relations Coordinator
4 weeks ago
Mumbai, India Sreo Nexus Pvt Ltd Full time**Patient Relation Executive(Floor Coordinator)** Should have 2-5 years of relevant hospital or Hotel Industry experience. **Salary**: Rs. 15 k to 18 k (Gross Salary) Ø Personally handle queries to ensure accurate & courteous communication, providing all required information Ø Provide an effective communication link between Client and medical staff Ø...
-
Patient Care Executive
4 weeks ago
Mumbai, Maharashtra, India HCAH India pvt Ltd Full timeCounselor must visit doctor clinic/hospital as per schedule. Counselor will take consent from patient and explain about the program. Along with fixed salary TRAVEL ALLOWANCE GIVEN. **Job Types**: Full-time, Permanent Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - total work: 1 year (preferred) **Language**: - Hindi...
-
Patient Counselor
6 days ago
Vashi, Navi Mumbai, Maharashtra, India Techclinic Connect Pvt Ltd Full time**About TCC**:Tech Clinic Connect (TCC) is on a mission to democratize healthcare by providing affordable and accessible solutions. Launched in 2021, TCC is one of India's fastest-growing startups, aiming to leave a lasting impact on the healthcare landscape. We're growing at an impressive rate of 100% ARR and are determined to maintain this momentum. Join...
-
Mri Technician
4 weeks ago
Mumbai, India Mandke Hospital Support Services Ltd Full time**Location: Andheri, Mumbai** **Qualification: Diploma / Degree in MRI Technology/Graduation** **Experience: 2+ years** - Patient identification before the procedure and explaining the various protocols / procedural details to the Patient. - Ensure the safety of patients, staff and visitors who come in contact with the powerful magnetic field of a MRI...