Patient Relations Coordinator
1 month ago
**Patient Relation Executive(Floor Coordinator)**
Should have 2-5 years of relevant hospital or Hotel Industry experience.
**Salary**: Rs. 15 k to 18 k (Gross Salary)
Ø Personally handle queries to ensure accurate & courteous communication, providing all required information
Ø Provide an effective communication link between Client and medical staff
Ø Maintains quality service by establishing and enforcing organization standards
Ø Ensure service is proactive & responsive whether in person, on the telephone or via mail.
Confident with a pleasing personality
Ø Self motivated individuals to achieve targets
Ø Good communication & Presentation Skills
Ø To greet the Clients approaching them for assistance
Ø Identify the complaints, investigate and inform to the concern department
Ø To be aware of the Scope of Services that the Clinic offers
Ø To guide the Clients with the information of the services
Ø Any other work assigned by the management from time to time
**Salary**: ₹15,000.00 - ₹18,000.00 per month
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
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