Business Process Outsourcing
4 weeks ago
Company Overview
ProcessQ Technologies is a solutions-driven IT consulting company that specializes in core IT solution development, business application development, collaborative enterprise solutions, IT infrastructure management, HR planning & staffing, and legacy systems management. With a team of industry experts, we have built a reputation for delivering innovative and efficient solutions to our clients. With over 51-200 employees, we continue to grow and expand our services.
Job Overview
We are seeking a dynamic and result-oriented Business Process Outsourcing (BPO) professional to join our team. As a BPO, you will be responsible for managing and optimizing business processes for our clients. This includes handling customer inquiries, monitoring performance indicators, and ensuring smooth operations. The ideal candidate should have 1 to 3 years of experience in BPO operations and be familiar with the latest industry trends and technologies. This is a full-time position based in our Hyderabad office.
Qualifications and Skills
- Bachelor's degree in Business Administration, Finance, or related field
- 1 to 3 years of experience in BPO operations or a similar role
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills
- Ability to work under pressure and meet deadlines
- Proficiency in MS Office suite
- Familiarity with CRM software
- Exceptional attention to detail and organizational skills
- Ability to work independently and collaborate effectively in a team
Roles and Responsibilities
- Manage end-to-end business processes for clients, ensuring adherence to quality standards and SLAs
- Handle customer inquiries, resolve issues, and provide excellent customer service
- Monitor performance indicators and implement process improvements to enhance efficiency and productivity
- Collaborate with cross-functional teams to streamline processes and optimize workflow
- Generate reports and analyze data to identify trends and recommend actionable insights
- Stay updated with industry trends, best practices, and emerging technologies in BPO operations
- Adhere to company policies and procedures, including data confidentiality and security measures
- Participate in training programs and workshops to enhance skills and knowledge
-
Process Transformation Manager
4 days ago
Hyderabad, Telangana, India Virtusa Full timeJob Overview:Virtusa is seeking an experienced Process Transformation Manager to lead our outsourcing efforts. This role will be responsible for managing the complexity associated with changes and service management, allowing for innovation while minimizing unintended consequences.Key Responsibilities:• Managing the transition of knowledge, systems, and...
-
Business Process Excellence Specialist
4 weeks ago
Hyderabad, Telangana, India ProcessQ Tecnologies Full timeBusiness Process Outsourcing Role at ProcessQ TechnologiesWe are seeking a highly skilled and experienced Business Process Outsourcing professional to join our team at ProcessQ Technologies. As a Business Process Outsourcing specialist, you will be responsible for managing and optimizing business processes for our clients. This includes handling customer...
-
Outsourcing Coordinator- Ard Epm
5 months ago
Hyderabad, Telangana, India Novartis Full time**Summary**: The Outsourcing Coordinator is responsible to manage and coordinate externalization demands to product suppliers in ARD by collecting demands from project management team and coordinate with the third party. The position incumbent is responsible to maintain harmonies between the NCE and NBE units in their domain of responsibilities. The...
-
Sales and Business Development Manager
1 month ago
Hyderabad, Telangana, India White Force Outsourcing Pvt Ltd Full timePosition Overview:The Sales and Business Development Manager is responsible for driving sales and business development activities for the divisions across India. This role involves developing strategic sales plans, managing client onboarding, and driving revenue growth for White Force Outsourcing Pvt Ltd.Key Responsibilities:Develop and implement sales...
-
Business Process Optimization Specialist
4 weeks ago
Hyderabad, Telangana, India ProcessQ Tecnologies Full timeCompany OverviewProcessQ Technologies is a solutions-driven IT consulting company with a strong focus on delivering innovative and efficient solutions to our clients. With a team of industry experts, we have built a reputation for delivering high-quality services that meet the evolving needs of our clients.Job OverviewWe are seeking an experienced Business...
-
Business Development Representative
1 month ago
Hyderabad, Telangana, India White Force Outsourcing Pvt Ltd Full time**Job Profile:**We are seeking a highly motivated and experienced Sales Officer to join our team at White Force Outsourcing Pvt Ltd.Key Responsibilities:Develop and maintain strong relationships with existing and new clients.Identify and pursue new business opportunities in industrial sales.Utilize excellent communication and B2B sales skills to drive sales...
-
German Voice Process
3 months ago
Hyderabad, Telangana, India O3Hire Full timeThis is a full-time on-site role for a Senior Process Associate (German Language) located in Hyderabad. The Senior Process Associate will be responsible for analytical tasks, customer service, communication, finance-related processes, and business process outsourcing (BPO) activities. **Qualifications** - Analytical Skills, Finance, and Business Process...
-
Business Process Improvement Specialist
4 weeks ago
Hyderabad, Telangana, India ProcessQ Tecnologies Full timeCompany OverviewProcessQ Technologies is a solutions-driven IT consulting company that specializes in core IT solution development, business application development, collaborative enterprise solutions, IT infrastructure management, HR planning & staffing, and legacy systems management. With a team of industry experts, we have built a reputation for...
-
Business Development Representative
3 weeks ago
Hyderabad, Telangana, India White Force Outsourcing Pvt Ltd Full timeAt White Force Outsourcing Pvt Ltd, we are seeking a skilled Sales Officer to join our team. The ideal candidate will have 1 year of experience in industrial sales and possess excellent communication skills.We offer a competitive salary of $60,000 - $80,000 per annum, depending on location, to successful applicants. Our comprehensive benefits package...
-
Business Process Operations Specialist
4 weeks ago
Hyderabad, Telangana, India Conduent Business Services Full time**Job Summary**At Conduent Business Services, we deliver mission-critical services and solutions to Fortune 100 companies and over 500 governments. As a Benefits Administration Services Associate III, you will work with our dedicated associates to create exceptional outcomes for our clients and the millions of people who count on them.**Key...
-
Business Financial Analyst
3 weeks ago
Hyderabad, Telangana, India White Force Outsourcing Pvt Ltd Full timeCompany: White Force Outsourcing Pvt LtdDesignation: Accounts Executive/ Sr. Accounts ExecutiveExperience: 05Gender preference: MaleIndustry: RetailQualification: B com M com MBA (finance) CALanguage: EnglishResponsibilities:Research and analyze accounting data to provide financial information to management.Prepare reports and summaries for company...
-
Windows Server Infrastructure Specialist
5 days ago
Hyderabad, Telangana, India TCP Corps Outsourcing Full timeAbout TCP Corps OutsourcingTCP Corps Outsourcing is a leading provider of IT outsourcing services, dedicated to delivering exceptional solutions that meet the evolving needs of our clients.Job DescriptionWe are seeking an experienced Windows Server Infrastructure Specialist to join our team. This role will involve designing, implementing, and managing...
-
Garment Craft Specialist
1 month ago
Hyderabad, Telangana, India White Force Outsourcing Pvt Ltd Full timeJob Title: TailorJob Summary: We are seeking a skilled Tailor to join our team at White Force Outsourcing Pvt Ltd. The successful candidate will be responsible for creating high-quality garments.Key Responsibilities:Design and create garments according to client specificationsSource and procure materialsCollaborate with designers to develop new product...
-
SAP ABAP Developer and UI5 Specialist
18 hours ago
Hyderabad, Telangana, India TCP Corps Outsourcing Full timeJob DescriptionWe are seeking a highly skilled SAP ABAP Developer and UI5 Specialist to join our team at TCP Corps Outsourcing.Company OverviewTCP Corps Outsourcing is a leading provider of outsourcing services, and we are committed to delivering exceptional results for our clients. Our team is dedicated to providing innovative solutions that meet the...
-
International Coo Support
5 months ago
Hyderabad, Telangana, India Wells Fargo Full time**About Wells Fargo** Wells Fargo & Company is one of the world's largest banks and employs more than 270,000 people worldwide. Our international business activities truly span the globe, with our coast-to-coast U.S. presence, overseas offices in strategic locations and technology platforms, we provide our clients the direct and on-the-ground support they...
-
Process Development Coach
18 hours ago
Hyderabad, Telangana, India Teleperformance Full timeWe are seeking a skilled Process Development Coach to join our team at Teleperformance.This role is ideal for an individual with excellent communication skills and experience in training and development.The successful candidate will have the ability to design and deliver effective training programs, as well as coach process owners to improve efficiency and...
-
Process Developer Position
4 weeks ago
Hyderabad, Telangana, India Genpact Full timeAt Genpact, we're shaping the future by delivering outcomes that drive lasting value for our clients. Our 125,000+ people across 30+ countries are driven by their curiosity, entrepreneurial spirit, and desire to create a better world. As a Process Developer, you'll be part of a team that serves and transforms leading enterprises, including the Fortune Global...
-
Process Automation and Optimization Lead
4 weeks ago
Hyderabad, Telangana, India Randstad Enterprise Full timeAbout this roleRandstad Enterprise is a global talent solutions provider, enabling companies to create sustainable business value and agility by putting people at the heart of their organizations. As part of Randstad N.V., a global talent leader, we combine unmatched talent data and market insights with smart technologies and deep people expertise.The Global...
-
Marketing Strategist
1 month ago
Hyderabad, Telangana, India White Force Outsourcing Pvt Ltd Full timeKey Responsibilities:As a key member of the White Force Outsourcing Pvt Ltd team, you will be responsible for conducting market research to identify trends, customer preferences, and the competitive landscape.Key Skills:Analyzing market data to inform product development and marketing strategies.Developing and implementing market research plans to meet...
-
Business Development Manager
4 weeks ago
Hyderabad, Telangana, India LIC IMF Full timeBusiness Development ExecutiveCompany OverviewLIC IMF is a leading business solutions provider, offering a range of services including Business Process Outsourcing (BPO). With a strong presence in the market, we are dedicated to delivering high-quality services to our clients.Job SummaryWe are seeking a talented Business Development Executive to join our...