Process Transformation Manager

2 weeks ago


Hyderabad, Telangana, India Virtusa Full time
Job Overview:

Virtusa is seeking an experienced Process Transformation Manager to lead our outsourcing efforts. This role will be responsible for managing the complexity associated with changes and service management, allowing for innovation while minimizing unintended consequences.

Key Responsibilities:
• Managing the transition of knowledge, systems, and operating capabilities between an outsourcing environment and in-house staff
• Establishing and managing relationships with clients to ensure operational cohesion and effective foundation for future growth
• Participating in weekly and monthly calls with clients to understand expectations and implement required changes
• Identifying and driving continuous improvements and initiatives in process

Requirements:
• Excellent communication and facilitation skills
• Strong analytical and problem-solving skills
• Ability to manage multiple priorities and deadlines
• Experience with transition management methodologies and practices
• Strong interpersonal skills to manage client expectations

Salary Estimate:
₹ 18,00,000 - ₹ 25,00,000 per year

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