Customer Support
3 weeks ago
We are looking for a dedicated Customer Support Representative to join our team and provide excellent customer service to our clients. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience across multiple communication channels (email, chat, phone, etc.). You will act as the first point of contact for customers and play a key role in ensuring customer satisfaction and loyalty.
- Respond to customer inquiries: Handle incoming customer queries via email, phone, chat, or social media in a timely and professional manner.
- Problem-solving: Identify customer issues, troubleshoot problems, and provide effective resolutions.
- Customer support documentation: Maintain accurate records of customer interactions, issues, and resolutions in the support system.
- Escalate issues: Forward unresolved issues to the relevant departments (technical, billing, etc.) for further investigation or resolution.
- Product knowledge: Stay updated on product offerings, services, and company policies to provide accurate and up-to-date information to customers.
- Follow-up: Ensure timely follow-ups with customers on pending issues to guarantee customer satisfaction.
- Feedback collection: Gather customer feedback and share insights with the team to improve products and services.
- Collaborate with teams: Work with other departments (Sales, Marketing, Technical Support) to address customer needs effectively.
- Meet performance metrics: Ensure KPIs (response time, resolution time, customer satisfaction scores, etc.) are consistently met or exceeded.
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Customer Support Specialist
3 weeks ago
Delhi, India Customer Compass Full timeJob Title :Customer Solutions SpecialistLocation : RemoteCompany : Customer CompassJob Type : Full-Time, PermanentShift Timing : Rotational (Day/Night with 9 hours login)About the Company:Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional customer...
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Customer Service Representative
3 weeks ago
Delhi, Delhi, India Customer Compass Full timeCustomer Solutions SpecialistAt Customer Compass, we're on a mission to deliver exceptional customer experiences. As a Customer Solutions Specialist, you'll play a vital role in helping us achieve this goal.About the RoleWe're seeking a highly motivated and customer-focused individual to join our team. As a Customer Solutions Specialist, you'll be...
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Customer Support Executive
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Delhi, India Intelenet global support Full time*" PART TIME WORK FROM HOME JOB"* Company Name : *INTELENET GLOBAL SUPPORT* Company Location : *West Bengal, Kolkata, BT road* Designation : *Customer support executive (CSE)* Gadget required : *Mobile/Laptop/PC* Working hours : *3-4 hrs in a day ( flexible Timings)* *Working days: *Monday to Friday* *Saturday and Sunday holiday* Salary : *15000/-*+...
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Customer support executive
3 weeks ago
New Delhi, India The Loom Full timeAbout Us At Loom, we specialize in elegant and high-quality women’s ethnic wear, offering a diverse range of apparel that celebrates tradition and style. Role Description This is a full-time on-site role for a Senior Customer Support position at The Loom in New Delhi. The Senior Customer Support will be responsible for handling day-to-day customer...
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Customer Support Executive
3 weeks ago
new delhi, India The Loom Full timeAbout UsAt Loom, we specialize in elegant and high-quality women’s ethnic wear, offering a diverse range of apparel that celebrates tradition and style.Role DescriptionThis is a full-time on-site role for a Senior Customer Support position at The Loom in New Delhi. The Senior Customer Support will be responsible for handling day-to-day customer inquiries,...
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Customer Support Executive
3 weeks ago
New Delhi, India The Loom Full timeAbout Us At Loom, we specialize in elegant and high-quality women’s ethnic wear, offering a diverse range of apparel that celebrates tradition and style. Role Description This is a full-time on-site role for a Senior Customer Support position at The Loom in New Delhi. The Senior Customer Support will be responsible for handling day-to-day customer...
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Customer Support Executive
3 weeks ago
New Delhi, India The Loom Full timeAbout UsAt Loom, we specialize in elegant and high-quality women’s ethnic wear, offering a diverse range of apparel that celebrates tradition and style.Role DescriptionThis is a full-time on-site role for a Senior Customer Support position at The Loom in New Delhi. The Senior Customer Support will be responsible for handling day-to-day customer inquiries,...
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Customer Support Executive
7 days ago
New Delhi, India Sneakare Full timeCompany DescriptionAt Sneakare, we integrate our passion for sneaker culture with the latest technology to offer a wide range of accessories and sneaker care products in Delhi, India. Our team is committed to innovating new products at affordable prices to keep sneakers looking their best. Sneakare is your one-stop shop for all your sneaker care needs. Job...
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Customer Support Specialist
4 days ago
New Delhi, India Asma Residencies Full timeCompany DescriptionAsma Residencies has been providing exceptional corporate housing experiences for the past 10 years in prime business hubs like Delhi, Gurgaon, Noida, Manesar, Goa, and Bengaluru. Our tailor-made solutions cater to the unique requirements of business professionals, offering serviced residencies, furnished apartments, and managed guest...
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Customer support specialist
5 days ago
New Delhi, India Asma Residencies Full timeCompany DescriptionAsma Residencies has been providing exceptional corporate housing experiences for the past 10 years in prime business hubs like Delhi, Gurgaon, Noida, Manesar, Goa, and Bengaluru. Our tailor-made solutions cater to the unique requirements of business professionals, offering serviced residencies, furnished apartments, and managed guest...
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Customer Support Executive
7 months ago
New Delhi, India JOBS Clap Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.Responsibilities:To handle calls from customers or clients and provide them with a solution to their queries.Resolving issues and troubleshooting technical problems.Answering questions about a...
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Customer Support Executive
7 months ago
New Delhi, India Native Rock Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer...
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Customer Support Specialist
6 days ago
new delhi, India Asma Residencies Full timeCompany Description Asma Residencies has been providing exceptional corporate housing experiences for the past 10 years in prime business hubs like Delhi, Gurgaon, Noida, Manesar, Goa, and Bengaluru. Our tailor-made solutions cater to the unique requirements of business professionals, offering serviced residencies, furnished apartments, and managed guest...
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Customer Support Specialist
6 days ago
New Delhi, India Asma Residencies Full timeCompany Description Asma Residencies has been providing exceptional corporate housing experiences for the past 10 years in prime business hubs like Delhi, Gurgaon, Noida, Manesar, Goa, and Bengaluru. Our tailor-made solutions cater to the unique requirements of business professionals, offering serviced residencies, furnished apartments, and managed guest...
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Customer Support Specialist
5 days ago
New Delhi, India Asma Residencies Full timeCompany Description Asma Residencies has been providing exceptional corporate housing experiences for the past 10 years in prime business hubs like Delhi, Gurgaon, Noida, Manesar, Goa, and Bengaluru. Our tailor-made solutions cater to the unique requirements of business professionals, offering serviced residencies, furnished apartments, and managed guest...
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Customer Support Specialist
5 days ago
New Delhi, India Asma Residencies Full timeCompany Description Asma Residencies has been providing exceptional corporate housing experiences for the past 10 years in prime business hubs like Delhi, Gurgaon, Noida, Manesar, Goa, and Bengaluru. Our tailor-made solutions cater to the unique requirements of business professionals, offering serviced residencies, furnished apartments, and managed guest...
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Customer Support Specialist
5 days ago
new delhi, India Asma Residencies Full timeCompany Description Asma Residencies has been providing exceptional corporate housing experiences for the past 10 years in prime business hubs like Delhi, Gurgaon, Noida, Manesar, Goa, and Bengaluru. Our tailor-made solutions cater to the unique requirements of business professionals, offering serviced residencies, furnished apartments, and managed guest...
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Customer Support
2 months ago
New Delhi, India Integrated Language Solutions Full timeThis is a remote position. This role has been created to help the company reach its ambitious growth targets for international markets. The incumbent will be responsible for fielding inbound sales and support inquiries for their designated country and website marketplace. They will assist prospective customers with product related questions to ensure they...
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Customer Support
4 weeks ago
new delhi, India Integrated Language Solutions Full timeThis is a remote position. This role has been created to help the company reach its ambitious growth targets for international markets. The incumbent will be responsible for fielding inbound sales and support inquiries for their designated country and website marketplace. They will assist prospective customers with product related questions to ensure they...
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Customer Support
2 weeks ago
new delhi, India Integrated Language Solutions Full timeThis is a remote position. This role has been created to help the company reach its ambitious growth targets for international markets. The incumbent will be responsible for fielding inbound sales and support inquiries for their designated country and website marketplace. They will assist prospective customers with product related questions to ensure they...
