Global HR Services Team Lead
1 month ago
The Role
Performance Objectives:
Client Focus:
Oversee day-to-day GHRS operations, functions and duties ensuring adherence to service level standards and metrics Ensure ServiceCentral resolutions based on assigned access and other HR systems-related support Ensure maintenance of accurate employee records including associate personal files Lead and/or Participate in ad hoc projects pertains to Human Resources and/or office-wide issuesTeamwork:
Oversee adherence to defined processes in GHRS Lead process efficiency, monitoring of workload and the implementation of the improvement projects Identify the potential for better team efficiencies and agree with the leader on their implementationIntegrity:
Fully responsible for keeping employee data accuracy and privacy Facilitate correct data entry for the new hires and keeping the data records for the existing employees and putting the changes to the HRISRespect:
Sharpen expertise and deep knowledge of the HR issues to gain credibility in different areas. Enrich the processes and the value added services for the internal customerExcellence:
Facilitate professional excellence through quality delivery of GHRS tasks, expertise in the process mapping and the process designing-
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