Manager - IN/VAS
2 months ago
Role
TM- prepaid System Ops & Admin
Function / Department
Technology
Location
Kolkata
Job Purpose
Operation & Maintenance of IN and related Nodes
Implementation of new Nodes and Integration with existing network elements
Expansion and upgrade
Hardware support and Inventory Management
User access management in IN and Vtopup
Regulatory Compliances & Process Implementation
Partner and Vendor Management
Key Result
Areas/Accountabilities
Keeping uptime of all IN and associated nodes
KPI monitoring and maintaining
IN projects - Hardware / Software expansion and upgrade, patch implementation, integration with new core and associated nodes
Implement System integrations of IN nodes, existing and new, with Core / VAS nodes, IT systems etc
Faulty HW replacement / spare management / coordination with SNOC for FM
R&R / RMA management
Comply with all regulatory agencies & internal compliance requirements & Implement of processes
HW/SW, operational problems/issues, testing new features & allied activities under vendor scope
Creation, deletion and modification of user ID as per SOP for IN and Vtopup
Core Competencies,
Knowledge, Experience
Must have basic understanding of prepaid call flow
Must be conversant with Amdocs / Optima (RECC) charging systems, knowledge on Ericsson charging system will be appreciated
Must have at least 4-6 years of experience in System Ops & Admin in Amdocs charging platform
Must have knowledge of SQL/PLSQL query
Must have knowledge of unix/Linux OS and scripting
Good Scripting and Programming knowledge including Shell, Perl, automating and streamlining routine maintenance tasks
Working knowledge in Debugging and Analyses of complex issues within large scale operation platforms
Good communication skill for liaising with other cross functions like Marketing, RA etc
Should be flexible enough to support business during odd hours, week end and holiday
Must have knowledge of Voucher management and Vtopup systems
Must have technical / professional qualifications
Engineering Graduation in Electronics / Electronics with Communication / Computers Science
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