Workforce Management Analyst

Job SummaryAs a Workforce Management Analyst at iQor, you will be responsible for proactively monitoring service levels, efficiency, and executing plans to improve service deficiencies. You will have knowledge of business activities that may impact contact center performance and determine acceptable service level goal fluctuations. Responsibilities include...

Job Summary: The Workforce Forecasting & Planning Analyst is responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication, while ensuring forecast alignment with strategic goals. This position is responsible for long term, short term and intraday contact volume, productivity and...

Job Title: Workforce Management ExpertEarn a salary of approximately $85,000 per year as a Workforce Management Expert at iQor.About the Role:We are seeking an experienced Workforce Management Expert to join our team. This role is responsible for ensuring that resources are in place to handle client forecasted call volume while meeting client, internal, and...

Job SummaryiQor is seeking a highly experienced Executive Workforce Optimization Manager to lead our workforce management team. As a key member of our leadership team, you will be responsible for ensuring that our resources are aligned with client forecasted call volume while meeting key performance indicators (KPIs). This role requires strong leadership...

Company DescriptionIncorporated at a micro level in 1999 and today we are proud to see ourselves among the top leading organizations of the country, dealing with various types of projects of different magnitude. We have a fully integrated “State of Art” office in NOIDA, UTTARPRADESH, INDIA.Role DescriptionThis is a full-time on-site role for a Design...

Job Summary: Ensures that resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets. This position is also responsible for managing various administrative duties to ensure accurate reporting, reporting structures, and system access. Teams in multiple locations incl. off-shore analysts may report...

About the RoleWe are looking for a skilled Workforce Management Configuration Specialist to lead our UKG implementation efforts. The ideal candidate will have extensive knowledge of workforce management configurations and be able to design, develop, and implement solutions using UKG Dimensions or Workforce Central.ResponsibilitiesLead all aspects of...

Job Title:"UKG Functional Consultant"About the Role:In this challenging position, you will leverage your advanced knowledge of the UKG Dimensions or Workforce Central system to deliver exceptional workforce management solutions. Your expertise will be instrumental in driving business growth and efficiency.Key Responsibilities:Provide technical guidance on...

Job Title: Graphics Designer/UI/UX/2-Years experienceAbout UsWe are a fast-growing IT product company passionate about developing innovative solutions that empower businesses. We foster a collaborative and creative environment where individuals can thrive and make a significant impact.Job Description:We are seeking a talented and passionate Web Designer...

Job DescriptionAs a UKG Functional Consultant at Nilasu Consulting, you will be responsible for configuring, modifying, and upgrading workforce management systems. You will work closely with internal and client teams to define strategic objectives and implement effective solutions.Responsibilities- Configure and customize UKG Dimensions or Workforce Central...

Title: AVP/ Sr. DirectorSkills: Workforce Management, Resource Deployment, Bench ManagementExperience: 16+ YrsLocation: Greater NoidaWe at Coforge are hiring Workforce Management Director or AVP with the following skillset:"Candidate Must have:Responsible for Resource fulfilment and managing operational efficiencies within Vertical / Service Line.He/ She...

Title: AVP/ Sr. DirectorSkills: Workforce Management, Resource Deployment, Bench ManagementExperience: 16+ YrsLocation: Greater NoidaWe at Coforge are hiring Workforce Management Director or AVP with the following skillset:"Candidate Must have:Responsible for Resource fulfilment and managing operational efficiencies within Vertical / Service Line.He/ She...

About This RoleWe are seeking a seasoned Workforce Management Strategist to join our team at Coforge. The successful candidate will be responsible for driving operational efficiencies and ensuring resource fulfillment across various verticals and service lines.Key Responsibilities:Partner with business leaders to develop strategies for resource forecasting,...

Job Title: Director of Technology - Payment Platform Years of Experience: 17+ Yrs Work Culture: Hybrid Location: Noida, Sector 62 Position Overview: The Director of Technology for the Payment Platform will be responsible for leading the technological vision, strategy, and execution for the company's payment systems. This role involves overseeing the...

Job Title: Director of Technology - Payment PlatformYears of Experience: 17+ YrsWork Culture: HybridLocation: Noida, Sector 62Position Overview:The Director of Technology for the Payment Platform will be responsible for leading the technological vision, strategy, and execution for the company's payment systems. This role involves overseeing the development,...

Title: AVP/ Sr. DirectorSkills: Workforce Management, Resource Deployment, Bench ManagementExperience: 16+ YrsLocation: Greater NoidaWe at Coforge are hiring Workforce Management Director or AVP with the following skillset:"Candidate Must have:Responsible for Resource fulfilment and managing operational efficiencies within Vertical / Service Line.He/ She...

Title: AVP/ Sr. DirectorSkills: Workforce Management, Resource Deployment, Bench ManagementExperience: 16+ YrsLocation: Greater NoidaWe at Coforge are hiring Workforce Management Director or AVP with the following skillset:"Candidate Must have:Responsible for Resource fulfilment and managing operational efficiencies within Vertical / Service Line.He/ She...

Title: AVP/ Sr. Director Skills: Workforce Management, Resource Deployment, Bench Management Experience: 16+ Yrs Location: Greater Noida We at Coforge are hiring Workforce Management Director or AVP with the following skillset:" Candidate Must have: Responsible for Resource fulfilment and managing operational efficiencies within Vertical / Service Line....

Job Description:A successful Sales Workforce Manager at Denave will be responsible for leading a team of sales professionals in achieving monthly revenue targets.About the Role:The ideal candidate will have 2-5 years of experience in B2B end-to-end sales of MWP cloud product, with a proven track record of closing sales opportunities and winning...

Workforce Management Expert Wanted!Nilasu Consulting seeks a seasoned UKG Functional Consultant to lead our workforce management initiatives. This is an exceptional opportunity to leverage your expertise in designing, developing, and implementing customized solutions for clients.About the Job:This is a challenging role that requires advanced knowledge of the...