PMO Support Specialist

2 months ago


Bengaluru, India Motorola Solutions Full time

Job Description

Scope of Responsibilities / Expectations

The Support Specialist responsibilities include:

Technically support the design, POC, testing, and implementation of Workflow (Kissflow) covering:

iProcurement Purchase Order Requests including invoicing where applicable

Risk Release or Expenditure Approvals

Project Start and Close Requests

Customer Change Orders

Internal Project Change

Pr-Post and SI-Service handover workflow

Other workflows in development or to be determined

Technical support and training of a Project portfolio management (PPM) software tool called Planview

Where applicable during Freight, Shipping, and logistics of equipment, support all documentation related to Import, Export, Customs, and any regulatory Authority Permits/licenses/Certificates.

Liaise with 3rd party iProcurement vendors where applicable

Provide and support Customer Manual Sales Invoicing/Packing Lists/Country of Origin Certificates and Airways bills where applicable

Provide support/training for Project Management processes and tools

Gather support data to help drive improvement initiatives

Supporting Project Managers in reports, documentation clarifications, and general inquiries


Basic Requirements

Specific Knowledge / Skills

3+ years of project/program management.

Experience in Program Management Office processes/procedures.

Proficient in Microsoft and Google applications.

Understanding of order management processes/systems 

Data gathering and presentation skills

Understanding local public safety customers, such as police, fire, and emergency medical services is a plus.

Understanding of Import/Export controls is a plus and preferably a good understanding of Incoterms.

Strong time management, communication, and organization skills

Good influencing skills are required as working with a global team across multiple sites


Travel Requirements

Under 10%


Relocation Provided

None


Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email


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