Program Manager II, Program Manager
5 months ago
Amazon is seeking a highly analytical and resourceful Program Manager to support incident management activities for the INSLP Last Mile program team. In this role you will manage and oversee the incident management program in India by directly influencing the decision making and business strategies. The role will require quickly learning operations to grasp the big picture in order to develop metrics, strategies and processes. As part of this you will need to communicate clearly and succinctly with business leaders to influence decisions with data. You will be working closely with a number of stakeholders including Operations, Channel Teams, Legal, and technology teams to correlate business and operational outcomes to incident metrics, unlocking operational constraints and identify opportunity to streamline the processes.
If you are a person who enjoys operating in a dynamic, fast changing environment and are able to process complex and, at times, ambiguous data, identifying and addressing key risks and helping operations to develop efficient customer centric solutions then this is the role for you. Given the nature of this initiative, you will have to venture into an unestablished territory and educate your business partners to succeed in this new space.
Key job responsibilities
This position requires a broad set of skills to be successful, that range from high level strategic thinking and effective communication to deep-dive analytical problem solving. Specifically:
1. Work across teams and influence priorities, decisions and get buy-in from stakeholders on initiatives and decisions
2. Own and develop a program with cross-functional projects and difficult goals which impact an entire country
3. Provide analysis and insights to senior leadership in order to influence and support tactical and strategic business decisions in an increasing diversity of areas
4. Design metrics and business review documents guiding the operations team through execution
5. Draft and present key documents to leadership, taking an idea from inception to implementation
We are open to hiring candidates to work out of one of the following locations:
Bengaluru, KA, IND
BASIC QUALIFICATIONS
- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
PREFERRED QUALIFICATIONS
- 2+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Master's degree in business, engineering, operations, supply chain, transportation logistics
-
Program Manager II Lead
1 month ago
Bengaluru, Karnataka, India ATSPL - Karnataka Full timeJob Title: Program Manager IIAmazon is seeking a highly motivated and experienced Program Manager II to lead the shipper experience charter for its Amazon Shipping team.Key Responsibilities:Develop and execute a comprehensive strategy to drive shipper experience enhancement, ensuring stakeholder buy-in and planning headcount requirements to support...
-
Technical program manager ii
1 week ago
Bengaluru, India Cashfree Payments Full timeTechnical Program Manager-II JDAbout us:Cashfree Payments is India’s leading payments and API banking company. It provides full-stack payment solutions for businesses in India to accept payments and make payouts via 180+ payment modes - all with a simple integration. Over 6,00,000+ Businesses trust Cashfree Payments with payment collections, vendor...
-
Technical Program Manager II
2 weeks ago
Bengaluru, India Cashfree Payments Full timeTechnical Program Manager-II JDAbout us:Cashfree Payments is India’s leading payments and API banking company. It provides full-stack payment solutions for businesses in India to accept payments and make payouts via 180+ payment modes - all with a simple integration. Over 6,00,000+ Businesses trust Cashfree Payments with payment collections, vendor...
-
Technical Program Manager II
2 weeks ago
Bengaluru, India Cashfree Payments Full timeTechnical Program Manager-II JD About us:Cashfree Payments is India’s leading payments and API banking company. It provides full-stack payment solutions for businesses in India to accept payments and make payouts via 180+ payment modes - all with a simple integration. Over 6,00,000+ Businesses trust Cashfree Payments with payment collections, vendor...
-
Technical Program Manager II
2 weeks ago
Bengaluru, India Cashfree Payments Full timeTechnical Program Manager-II JD About us: Cashfree Payments is India’s leading payments and API banking company. It provides full-stack payment solutions for businesses in India to accept payments and make payouts via 180+ payment modes - all with a simple integration. Over 6,00,000+ Businesses trust Cashfree Payments with payment collections, vendor...
-
Technical Program Manager II
2 weeks ago
Bengaluru, India Cashfree Payments Full timeTechnical Program Manager-II JD About us:Cashfree Payments is India’s leading payments and API banking company. It provides full-stack payment solutions for businesses in India to accept payments and make payouts via 180+ payment modes - all with a simple integration. Over 6,00,000+ Businesses trust Cashfree Payments with payment collections, vendor...
-
Program Manager II
1 month ago
Bengaluru, Karnataka, India ADCI - Karnataka - A66 Full timeAbout the RoleAs a Program Manager at ADCI - Karnataka - A66, you will be responsible for driving high-impact programs that directly impact our customers. Your primary focus will be on ideating, analyzing data, generating insights, developing proof of concepts, and writing compelling business cases to gain agreement from leaders across levels and functions....
-
Program Manager II
5 months ago
Bengaluru, India ADCI - Karnataka - A66 Full timeAmazon.com, Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened its online retail in July 1995 and today, stands as one of the world’s largest internet retailer. Amazon.com, Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its...
-
Program Manager II
1 month ago
Bengaluru, Karnataka, India ADCI - Karnataka Full timeJob DescriptionThe Program Manager – Automation will lead and manage a team of automation specialists responsible for end-to-end support operations management of retail categories in various Amazon marketplaces. This role involves business planning, including creating annual plans and strategies for execution, ensuring operational rigor, designing business...
-
Program Manager II
4 weeks ago
Bengaluru, Karnataka, India ATSPL - Karnataka Full timeJob SummaryATSPL - Karnataka is looking for a highly motivated individual to lead the shipper experience charter for its Amazon Shipping team. This is a challenging and rewarding role that requires strong program management skills and the ability to work collaboratively across functions.Key Responsibilities1. Define overall strategy to execution roadmap (OP...
-
Technical Program Manager II
1 week ago
Bengaluru, India Cashfree Payments Full timeTechnical Program Manager-II JDAbout us:Cashfree Payments is India’s leading payments and API banking company. It provides full-stack payment solutions for businesses in India to accept payments and make payouts via 180+ payment modes - all with a simple integration. Over 6,00,000+ Businesses trust Cashfree Payments with payment collections, vendor...
-
Program Manager II, Amazon Shipping
6 months ago
Bengaluru, India ATSPL - Karnataka Full timeAmazon is looking for a motivated individual for the profile of Program Manager-II to lead the shipper experience charter for its Amazon Shipping team.Key job responsibilitiesIn this role, Key job responsibilities include1.Defining overall strategy to execution roadmap (OP plan) for policy, program, product initiatives, ensuring stakeholder buy in and...
-
Program Manager II
4 weeks ago
Bengaluru, Karnataka, India ADCI - Karnataka Full timeJob DescriptionThe Program Manager II will lead and manage a team responsible for end-to-end support operations management of retail categories in various Amazon marketplaces. The role involves business planning, including creating annual plans and strategies for execution, ensuring operational rigor, and designing business impact processes. The leader will...
-
Bengaluru, Karnataka, India ADCI - Karnataka Full timeAbout the RoleWe are seeking a highly skilled Program Manager II to join our Global Solutions and Risk Compliance team. The successful candidate will be responsible for building, implementing, and scaling mechanisms to help us effectively scale our classification processes while reducing cost to serve.Key Responsibilities:Work with all ORC verticals to build...
-
Program Manager II Director
3 weeks ago
Bengaluru, Karnataka, India ADCI - Karnataka Full timeAbout the RoleThe Program Manager – Automation will lead and manage a team of automation specialists responsible for end-to-end support operations management of retail categories in various Amazon marketplaces.Key ResponsibilitiesDefine and drive functional/business goals.Build a data-oriented culture, adoption of technology solutions and process...
-
Program Manager
1 month ago
Bengaluru, Karnataka, India Zeta Services Inc. Full timeAbout the RoleZeta Services Inc. is seeking a seasoned Program Manager to lead the delivery of customer success programs. As a key member of our team, you will be responsible for ensuring the successful implementation of our banking and payments products.Key ResponsibilitiesTake complete responsibility of customer success and program deliveryEngage with...
-
Program Manager
4 months ago
Bengaluru, India Alstom Full timeReq ID:452229 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and...
-
Program Manager
5 months ago
Bengaluru, India Wipro Full timeRole Purpose The role incumbent is responsible for the successful execution of a low to medium complexity program & its profitability.It is a role requiring understanding of the individual program and how it interacts with other programs. The Program Manager is also responsible for customer satisfaction and to some extent to the commercial growth within the...
-
Program Manager
4 weeks ago
Bengaluru, Karnataka, India ADCI - Karnataka Full timeAbout the RoleThe Central Programs team at ADCI – Karnataka is seeking a highly skilled Program Manager to lead cross-functional projects that require collaboration and partnership with Amazon businesses, geographical units, and technical subject matter experts (SMEs).The Program Manager will be responsible for gathering business requirements, documenting...
-
GRC Program Manager
5 months ago
Bengaluru, India Unisys Full timeWhat success looks like in this role: External Audits Programs manage external audits for ISO standards – ISO 27001, ISO 22301, ISO 9001, ISO 20000 and SSAE18 SOC 1 Type II assessmentsGovern engagement with external audit partners to ensure audits are completed as per planEnsure alignment with internal stakeholders to support the audit activities ...
