Program Manager II

5 days ago


Bengaluru, Karnataka, India ADCI - Karnataka Full time
Job Description

The Program Manager – Automation will lead and manage a team of automation specialists responsible for end-to-end support operations management of retail categories in various Amazon marketplaces. This role involves business planning, including creating annual plans and strategies for execution, ensuring operational rigor, designing business impact processes, and identifying automation possibilities that drive process efficiency.

Key Responsibilities
  • Define and drive functional/business goals.
  • Build a data-oriented culture, adoption of technology solutions, and process improvement projects to achieve business goals.
  • Manage stakeholder communication across multiple lines of business on various project milestones, process changes, escalations, etc.
  • Design and develop relationships with senior stakeholders in the Retail business.
  • Ensure quality standards for interviewing and hiring employees at all levels of the organization.
About the Team

CMT (Competitor Monitoring Team) is an integral part of the Pricing organization, enabling Amazon's pricing strategy and operations. With the primary focus on providing on-time and accurate competitive pricing inputs to help make great pricing decisions, CMT also supports the WW Promotions team in efficiently delivering products that host deals and promotions for Amazon's customers.

Basic Qualifications
  • 3+ years of program or project management experience.
  • 3+ years of working cross-functionally with tech and non-tech teams experience.
  • 3+ years of delivering cross-functional projects experience.
  • Experience defining program requirements and using data and metrics to determine improvements.
  • Experience managing teams.
Preferred Qualifications
  • Experience implementing repeatable processes and driving automation or standardization.
  • Experience in data mining, data management, reporting, and SQL queries.

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