Director, Engineering Services

4 months ago

Bengaluru, India JLL Full time

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Role Purpose

The Director, Engineering Services will be responsible for leading a team of engineers, technical managers, SMEs and technical services team to oversee the operations of all building systems and ensure they run efficiently, safely and cost-effectively. They will also be responsible for achieving excellence in critical environment maintenance management, sustainability and EHS programs throughout the portfolio, ensuring highest standards of engineering services delivered and best practices implemented. In addition, the Director, Engineering Services is to provide comprehensive guidance in implementation of Technology Strategies of the client across the account. This would cover JLL, 3rd party and client Applications and IoT systems for Building Management and Automation. 

What this job involves

Leadership

Ensure that engineering staff is qualified and trained to perform the duties they are expected to carry out Develop and sustain a high-quality well motivated team of Engineering, Sustainability and EHS specialists Lead by example and groom the team in achieving maximum client satisfaction levels Provide technical advice and guidance for service delivery team across client portfolio

Client/Stakeholder Management

Manage the key client team representatives effectively to ensure that expected service levels are achieved Build strong working relationships with key client representatives and promote JLL’s Engineering Operations, Energy & Sustainability Services and HSSE platform and provide a key linkage between the wider JLL organization and the client representative and account team Coordinate with stakeholders to ensure smooth delivery of programs and procedures Procurement & Vendor Management Review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations, established processes, tools and documentation Plan and manage budgets for Engineering & Operational contracts Manage contract vendors for technical services, as required

Risk Management

Ensure alignment and compliance to established Policies and Standard Operating Procedures for the management of the client’s Critical Environment (CEM) Ensure proper engineering documentation and adherence to the established change management controls for all sites Protect the health and safety of staff and others by adhering to and developing guidelines and strategies Conduct audits to ensure that all safety procedures, including disaster recovery and business continuity plan and escalation procedures are in place and maintained Ensure compliance with statutory regulations on fire, health, and safety standards Ensure compliance with JLL programs and audit programs and participate in EOS community initiatives Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures, and strategies

Site Operations

Plan and take responsibility for smooth operations of all Mechanical, Electrical, Plumbing installations and Civil works pertaining to the facility Collaborate with client FM and Technology team to develop Technology implementations strategies on the application, Integrated IoT and building automation side Work with client and Technology partners towards successful implementation of the Technology Strategy 24/7 emergency call support and site attendance are required for Engineering Operations and Maintenance Manage M&E scope of the projects to ensure the quality and deliverables within the stipulated time Ensure implementation of Safe Systems of work by Engineering Teams for all high-risk activities Develop and implement innovation programs and processes that reduce utility costs, increase productivity and savings, and share learnings with the wider EO and ESS community in Global Operations of JLL Work Dynamics Continuous optimization of processes, tools, and documentation Achieve Key Performance Indicators and Service Level Agreement targets.

Every day is different, and in all these activities, we’d encourage you to show your ingenuity.

Sound like you? To apply you need to be / have

The Candidate

Ideal Experience

Min. formal qualification in a technical field (Electrical/Mechanical) with a bachelor’s degree preferred. 15 years of technical (and supervisory) experience in building engineering or equivalent preferred Experience in Building Automation Systems and Integrated IoT systems for Building Engineering Asset management or Energy & Sustainability Services

Critical Competencies for Success

Technical Competences

Solid background in engineering, plant machinery, BMS, systems and equipment knowledge Demonstrated experience with client reporting and preparation of reports Understanding and awareness of Building Automation Systems, CMMS systems and Integrated IoT systems Passion for driving Sustainability across the portfolio

Quest for Excellence

Has an eye for detail to ensure the best delivery of services Goal-oriented, able to focus on meeting all performance targets

Problem Solving & Strategic Thinking

Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutions

Project Management & Organizational Skills

Excellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis

Other Personal Characteristics

Demonstrated superior client relationship skills – able to interact with high authorities to manage conflicts and balance conflicting interests between client and firm requirements and has a customer-oriented attitude; also demonstrates a proactive and professional approach to customer service Demonstrated superior people management skills – ability to lead team effectively, train them well and promote open, constructive, and collaborative relationships at all levels Strong communicator – good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener Self-motivated and confident Flexible – able to adapt to rapidly changing situations Proven ability to initiate and follow through with improvement initiatives Able to work independently and be a team player Ability to effectively deal with stressful situations Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo.

Location:

On-site –Bengaluru, KA

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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