Customer Care Specialist
6 months ago
Company Overview
Webvio Technologies Private Limited is a leading International BPO with a specialization in International Travel Sales Process . The company is headquartered in Kolkata and currently.
Job Overview
Job Title: Customer Care Specialist / Customer Care Executive
Job Type: Full-Time
Job Location: Kolkata
Salary Range: INR 15,000 to INR 28,000
Experience Level: Mid-Level (1-2 years)
Qualifications and Skills
- Minimum of 10+2, Graduates are welcome
- 1-2 years of experience in US travel Sales campaign
- Excellent communication skills
- Proficiency in Sales Processes, Customer Service, Customer Support, and Sales Management
Roles and Responsibilities
- Develop and maintain interaction and reputation with clients
- Understand the business needs of the clients
- Handle inbound process for Travel Sales with B2B & B2C clients
- Work in a full-time Night Shift job (9 pm-7 am)
- Resolve queries related to tickets and convert calls into sales opportunities
- Participate in Unlimited incentives program
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