Customer Care Specialist

6 months ago


Kolkata, India Webvio Technologies Private Limited Full time

Company Overview

Webvio Technologies Private Limited is a leading International BPO with a specialization in International Travel Sales Process . The company is headquartered in Kolkata and currently.


Job Overview

Job Title: Customer Care Specialist / Customer Care Executive

Job Type: Full-Time

Job Location: Kolkata

Salary Range: INR 15,000 to INR 28,000

Experience Level: Mid-Level (1-2 years)


Qualifications and Skills

  • Minimum of 10+2, Graduates are welcome
  • 1-2 years of experience in US travel Sales campaign
  • Excellent communication skills
  • Proficiency in Sales Processes, Customer Service, Customer Support, and Sales Management


Roles and Responsibilities

  • Develop and maintain interaction and reputation with clients
  • Understand the business needs of the clients
  • Handle inbound process for Travel Sales with B2B & B2C clients
  • Work in a full-time Night Shift job (9 pm-7 am)
  • Resolve queries related to tickets and convert calls into sales opportunities
  • Participate in Unlimited incentives program


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