Customer Care Executive
5 months ago
Creating detailed customer care protocol to be followed by all customer care staff
- Analyzing customer data and communication to adjust customer care strategy
- Training customer care staff on customer service protocol
- Building relationships with customer care team members to maximize team productivity
- Monitoring customer and staff interactions using client relationship management software
**Salary**: ₹8,000.00 - ₹12,000.00 per month
**Benefits**:
- Flexible schedule
- Internet reimbursement
- Paid time off
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- bpo: 1 year (required)
**Language**:
- English (required)
- Odia (required)
- Hindi (required)
- Assamese (preferred)
Shift availability:
- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)
**Speak with the employer**
+91 8961271271
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