Training Manager
4 months ago
Responsibilities
Prepare training calendar in consultation with the business head for the call agents in line with business agenda for the month Deliver training programs for new hires and existing callers/ agents focusing on building product knowledge, sales skills & call-handling techniques which result into measurable business driven parameters. Conduct needs assessments to identify training gaps and develop targeted training programs to address them Evaluate the effectiveness of training programs and make recommendations for improvement basis caller performance Collaborate with call center management to develop and implement training strategies that align with business objectives Provide feedback and coaching to representatives to improve performance and address skill gaps Stay up-to-date with industry trends, best practices, and new technologies to continuously improve training programsRequirements and Skills
Excellent training, facilitation, and presentation skills Strong knowledge of call center operations, customer service principles, and adult learning theory Excellent communication and interpersonal skills, with the ability to work with representatives at all levels Ability to analyze data and evaluate the effectiveness of training programs Experience with learning management systems (LMS) and other training technology platforms Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines-
Manager - Training
8 months ago
New Delhi, India Max Life Insurance Full timeKEY RESPONSIBILITIES : Conduct training modules for Advisor, elite ADM & elite circle head Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Advisor and ADM...
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AiRBUZZ Training Solutions | Business Development Manager
18 minutes ago
delhi, India AiRBUZZ Training Solutions Full timeCompany DescriptionAiRBUZZ Training Solutions is a premier aviation training institute founded by seasoned airline professionals in Mumbai, India. The institute offers a range of courses for aspiring pilots, cabin crew, and ground staff, leveraging the founders' industry expertise and network. With a vision to create a sophisticated and professional training...
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Training Manager
2 weeks ago
New Delhi, India Seth M. R. Jaipuria Schools Full timeDEPUTY MANAGER / MANAGER – TRAINING (DIGITAL)Reports to: Assistant General Manager (AGM) – Digital InitiativesJob responsibilities:Work with AGM – Digital Initiatives to design and develop instructional materials including e-learning courses, interactive modules, videos, simulations, assessments, etc. and strengthen the digital offering through JLearn...
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Training Administrative Manager
3 days ago
New Delhi, India MedServe Full timeAre you passionate about shaping the future of healthcare professionals? MedServe is seeking a dynamic Training Administrative Manager to lead our training programs, empowering healthcare professionals to succeed in international recruitment.Key ResponsibilitiesTraining Program Management:Manage and coordinate specialized training programs such as NCLEX,...
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Regional Training Manager
6 months ago
New Delhi, India Tata AIA Life Insurance Full timeA Position Overview: Position Title Regional Training Manager (Partnership Distribution) Role Summary : To manage training & development objective of the allotted PARTNER branches/cluster To ensure optimal training coverage to realize desired sales & product mix objective. To plan training calendar and ensure training coverage as per planned...
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Training And Quality Manager
3 months ago
New Delhi, India VCATCH Full timeCompany OverviewVCATCH works on Six-Sigma standards backed by its core management team who carries decades of experience in the BPO industry. We have enhanced our services towards various other industries such as Ed-tech, e-commerce, FMCG, aggregators, and real-estate builders. With state-of-the-art technology and infrastructure, we provide cost-effective...
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Jnanainfotech training institution | Civil Trainer
18 minutes ago
delhi, India Jnanainfotech training institution Full timeJob Description: Civil Trainer for Training InstitutePosition: Civil TrainerLocation: Vijayanagar BangaloreEmployment Type: Full-timeOverview:We are seeking a knowledgeable and experienced Civil Trainer to join our training institute. The trainer will be responsible for delivering comprehensive training sessions in civil engineering, construction management,...
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Training Manager
3 days ago
Delhi, India Tales Hiring Full timeJob Title: Training ManagerJob Description: As a Trainer, you will play a critical role in designing, delivering, and implementing a comprehensive Talent Management framework. You will be responsible for identifying a talent pool, managing their development paths through Individual Development Plans (IDPs), and ensuring effective learning and development...
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Senior Curriculum and Training Manager
2 weeks ago
New Delhi, India Learning Initiatives for India Full timeWhat We Need From YouThe Senior Curriculum and Training Manager will oversee the development, execution, and evaluation of LIFI's curriculum and training programs, ensuring alignment with organizational goals and the needs of communities served. This role requires a highly motivated individual with strong leadership, instructional design expertise, and a...
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Dgm Training
6 months ago
New Delhi, India Careers at Tide Full time**Who are Tide**: At Tide, we're on a mission to save businesses time and money. We're the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our...
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Training Manager
4 months ago
New Delhi, India Tata AIA Life Insurance Full timeJOB DESCRIPTION A Position Overview: Position Title Training Manager Department IDFC First Level/ Band Manager - 401 Role Summary : To manage training & development objective of the IDFC First branches/cluster/Centers To ensure optimal training coverage to realize desired sales & product mix objective. To plan training...
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Blue Ocean Management Training | HR Officer
3 weeks ago
delhi, India Blue Ocean Management Training Full timeKey Responsibilities: Coordinate and manage the onboarding process for new employees. Maintain accurate and up-to-date employee files and HR records in both Arabic and English. Ensure that employee information, contracts, and documentation are properly organized and stored. Process and manage employee leave requests and absences in Zoho. Help employees with...
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Training Manager
1 month ago
Delhi, India The Leela Hyderabad Full timePosition OverviewReporting to: The General ManagerLocation: The Leela HyderabadDesignation: Training ManagerAbout The LeelaThe story of The Leela Palaces, Hotels and Resorts began when its founder Late Capt. CP Krishnan Nair opened. The Leela Mumbai in 1986. For over three decades, The Leela has been on a journey to delight guests by providing unparalleled...
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Training Manager
1 month ago
Delhi, India The Leela Hyderabad Full timePosition OverviewReporting to: The General ManagerLocation: The Leela HyderabadDesignation: Training ManagerAbout The LeelaThe story of The Leela Palaces, Hotels and Resorts began when its founder Late Capt. CP Krishnan Nair opened. The Leela Mumbai in 1986. For over three decades, The Leela has been on a journey to delight guests by providing unparalleled...
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Team Member
6 months ago
New Delhi, India Kotak Mahindra Full time**Job Role: Team Member Retail Asset and TPP content - Department- HO & SUPPORT- RA Training Team- Location- Mumbai- Number of Positions- 01- Reporting Relationships- Manager- Position Grade- M3**Job Role: - Basic understanding of all Retail Assets products, both Fund Based and Non Fund Based, secured, unsecured, and products like Home Finance, Personal...
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Training Manager
6 months ago
New Delhi, India Tata AIA Life Insurance Full timePosition Overview: Position Title Training Manager (Partnership Distribution) Role Summary: • To manage training & development objective of the allotted PARTNER branches/cluster • To ensure optimal training coverage to realize desired sales & product mix objective. • To plan training calendar and ensure training coverage as per planned calendar &...
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Country Manager
4 months ago
New Delhi, India Maruti Suzuki India Limited Full timeJob Description We are hiring for the role of a Country Manager - Training & Manpower Development , a full-time role in MSIL, looking for people who have the passion to change the landscape of the Automobile industry, Here are the roles that will be offered to the selected candidate: The key role is to develop technical capabilities of overseas...
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Training and Delivery Executive
7 months ago
New Delhi, India Airbus Full timeReports to Head of Business Operations, Airbus India Training Center Shall be responsible for forecasting and planning the Flight Training courses under the responsibility of Airbus India Training Centre. He/ she will be responsible to create and share the course programs using the appropriate tools and resources - Shall be responsible to work with the...
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Training Delivery Executive
7 months ago
New Delhi, India Airbus Full timeReports to Head of Business Operations, Airbus India Training Center - Shall be responsible for forecasting and planning the Flight Training courses under the responsibility of Airbus India Training Centre. He/ she will be responsible to create and share the course programs using the appropriate tools and resources - Shall be responsible to work with the...
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Training manager
2 weeks ago
Delhi, India Seth M. R. Jaipuria Schools Full timeDEPUTY MANAGER / MANAGER – TRAINING (DIGITAL)Reports to: Assistant General Manager (AGM) – Digital InitiativesJob responsibilities:Work with AGM – Digital Initiatives to design and develop instructional materials including e-learning courses, interactive modules, videos, simulations, assessments, etc. and strengthen the digital offering through JLearn...