Training Administrative Manager

3 days ago

New Delhi, India MedServe Full time

Are you passionate about shaping the future of healthcare professionals? MedServe is seeking a dynamic Training Administrative Manager to lead our training programs, empowering healthcare professionals to succeed in international recruitment.


Key Responsibilities

Training Program Management:

  • Manage and coordinate specialized training programs such as NCLEX, CBT, OSCI, IELTS, and NVQ, ensuring healthcare professionals are fully prepared for international certifications. Work with trainers to deliver high-quality, up-to-date content, providing ongoing support to maximize candidate success.
  • Design and manage training schedules (rota) for Doctors, Nurses, and Allied HealthTech professionals.
  • Ensure training content is up-to-date and aligned with international standards and client requirements.
  • Monitor the quality of training sessions and collect feedback from candidates.

Trainer Onboarding and Management:

  • Identify and onboard freelance trainers, including negotiations and signing contracts.
  • Ensure all trainers sign Service Level Agreements (SLAs) and comply with terms.
  • Maintain daily communication with trainers to address concerns and ensure smooth session delivery.

Candidate Coordination:

  • Communicate with candidates regarding training schedules, requirements, and session updates.
  • Address candidate queries, ensure timely payment follow-ups, and resolve any issues related to training.

Administrative Responsibilities:

  • Maintain training records, attendance, and performance data.
  • Coordinate logistics for training materials and resources.
  • Work closely with the Operations Manager to ensure alignment of training with recruitment objectives.

Continuous Improvement:

  • Regularly evaluate training programs for effectiveness and recommend improvements.
  • Build strong relationships with candidates and trainers to foster a positive training environment.


What We’re Looking For

· Education: Bachelor’s degree / MBA,

· Proven experience in designing, managing, and coordinating training programs such as NCLEX, CBT, OSCI, IELTS, and NVQ for healthcare professionals.

· Experience: 5+ years in training coordination or management, preferably in healthcare or recruitment sectors.

· Strong negotiation and contract management skills.

· Exceptional organizational and multitasking abilities.

· Excellent communication and interpersonal skills.

· Proficiency in using scheduling tools and CRM platforms.

· Ability to handle pressure and meet tight deadlines.


Why MedServe?

  • Be part of a mission-driven team transforming healthcare careers globally.
  • Work in a supportive and growth-focused environment.
  • Play a pivotal role in addressing global healthcare talent shortages.


Step into a role where you’ll drive impactful training programs and empower healthcare professionals to achieve their goals.

Ready to make a difference? Apply Now and become a part of MedServe’s journey to excellence

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