Front Office Associate
4 weeks ago
JOB DESCRIPTION
POSITION
GUEST SERVICE ASSOCIATE Front Line
REPORTS TO
FRONT OFFICE MANAGER
Position summary:
Attend to guests courteously and deal promptly with their requests and queries. Should acquire detailed information about the retreat and city. Check on VIP guest movements, complete their pre-registration formalities.
Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand service recovery steps.
FRONT DESK SUPERVISOR DUTIES AND RESPONSIBILITIES:
Register guests and assign room. Accommodate special requests whenever possible
Assist in pre- registration and block of rooms for reservation
Thoroughly understand and adheres to proper credit, check- cashing and cash handling policies and procedures.
Should possess detailed information about the retreat, city as well as the competition.
Detailed information regarding arrivals and room requirements.
Have up to date information on daily room occupancy
Providing excellent customer service as per retreat standards.
Greeting guests as they enter and exit the retreat.
Providing information regarding the retreat, town attractions, activities etc.
Check on VIP reservations, complete their pre-registration formalities.
Direct bellboy to escort guests and transport their luggage to the room.
Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
Co-ordinate with housekeeping for clearing of rooms.
Perform basic cashier activities as and when required.
Used proper telephone etiquette
Give proper and complete handover to the next shift
Should be able to handle all guests without bias or prejudice.
Maintain the cleanliness and neatness of the front area.
Good command of the English language is essential, both written and verbal
Must possess strong organization time management skills, attention to detail.
Positive attitude and outgoing personality is essential.
Professional in demeanour and presentation.
Personable, enthusiastic, self-motivated and able to work independently.
Ability to understand and carry out oral and written instructions and request clarification when needed.
Strong interpersonal and organizational skills.
Able to work morning, evening, weekend, holiday, and overnight shifts
PREREQUISITES:
Good guest interaction skills. Good listening skills. Good interpersonal and communication skills.
Sound knowledge on hotel operating software is a must
EDUCATION:
Degree or Diploma in Hotel/Hospitality Management or Graduates bachelor degree and/or diploma in other related field. Computer Knowledge and experience in MS office programs.
EXPERIENCE:
Minimum 1 years work experience as Front Office Associate / Front office cashier in a hotel.
SALARY: Best in the industry and as per experience
About Viveda Wellness Retreat:
Thirty One - handcrafted Cottages situated on an expanse of 7.5 acres, beside Beje Lake in the holy town of Trimbakeshwar, Nashik, Maharashtra. The retreat offers wellness treatment to its guests with personalized attention combines with top class hospitality services.
-
Front Office Associate
3 weeks ago
Nashik, Maharashtra, India Accor Full timeJob Title: Front Office AssociateAbout the Role: We are seeking a highly motivated and customer-focused Front Office Associate to join our team at Accor. As a Front Office Associate, you will be responsible for providing exceptional service to our guests, responding to their requests in a timely and professional manner, and ensuring that their stay with us...
-
Front Office Associate
4 weeks ago
Nashik, Maharashtra, India Viveda Wellness Village Full timeJob SummaryWe are seeking a skilled Front Office Associate to join our team at Viveda Wellness Retreat. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of accuracy in all aspects of front office operations.Key...
-
Front Office Associate
3 weeks ago
Nashik, Maharashtra, India Viveda Wellness Village Full timeJob Title: Front Office AssociateJob Summary: We are seeking a skilled Front Office Associate to provide exceptional guest service and support our hotel's operations.Responsibilities:Attend to guests courteously and deal promptly with their requests and queries.Allocate rooms to all arriving guests after checking the guest preferences.Collect guest feedback...
-
Front Office
6 months ago
Nashik, Maharashtra, India Paradigm Consultancies Full timeWE ARE HIRING Job designation: - Front Office : Real Estate Job location: - Nashik, Maharashtra **Salary**: - 15,000- 20,000 per month **Experience**: - Total experience: - 3 years of experience in a front office or customer service role. - Minimum experience: - 1-2 years of experience in a similar role within the real estate...
-
Front Office: Real Estate
6 months ago
Nashik, Maharashtra, India Ace Consultants Full timeWE ARE HIRING Job designation: -Front office: Real Estate Job location: -Nashik, Maharashtra. **Salary**: -15,000-20,000 per month Experience: - Total experience: - 3 years of experience as front office in real estate - Minimum experience: -1-2 years of experience in a customer service or front office role Education: - High school diploma or equivalent;...
-
Front Office Admin
3 months ago
Nashik, Maharashtra, India Adinath Kirana Full time**Profile Introduction**: The Front Office Administrator will be responsible for managing the reception area, handling administrative tasks, and providing support to ensure the smooth operation of the office. This role involves greeting visitors, managing phone calls, scheduling appointments, and performing various clerical duties. **Key...
-
Front Office Executive
4 weeks ago
Nashik, Maharashtra, India AccorHotel Full timeJob Description**Job Title:** Front Office Executive**Job Summary:** We are seeking a highly skilled and experienced Front Office Executive to join our team at AccorHotel. The successful candidate will be responsible for providing exceptional guest services, optimizing hotel occupancy, and ensuring a smooth and efficient front office operation.Key...
-
Front Office
6 months ago
Nashik, India Paradigm Consultancies Full time**JOB DESCRIPTION** **Education: - Diploma \ Degree in Hotel Management OR Related.** **Languages: - ** English, Hindi And Marathi **Experience: - ** - Total Experience: - 2 years - Minimum Experience: - 1 year **Requirements**: - **Good knowledge of IDS Software is mandatory**: - Proven experience in a customer-facing role, preferably in a hotel,...
-
Guest Service Associate
3 days ago
Nashik, India AccorHotel Full timeJob DescriptionWe are seeking a friendly and professional Guest Service Associate to join our Front Office team in Nashik, India. As the first point of contact for our guests, you will play a crucial role in ensuring exceptional customer experiences and maintaining the high standards of our hotel.Warmly greet and welcome guests upon arrival, providing a...
-
Front Office
5 months ago
Nashik, India Paradigm Consultancies Full time**WE ARE HIRING** Job Designation: - Front Office : GSA Job Location: - Nashik, Maharashtra **Salary**: - 15,000 - 25,000 per month Education: - Bachelor's degree in business administration or a related field. **Experience**: - Maximum 5 years of Experience as Front Office in GSA - Minimum 1-3 years of experience as in administrative roles,...
-
Front Office Admin
6 months ago
Nashik, India Paradigm Consultancies Full timeWE ARE HIRING Job designation: - Front Office Admin: Real Estate Job location: - Nashik, Maharashtra. **Salary**: - 15,000-20,000 per month **Experience**: - Total experience: - 2 years of experience in front office administrator, receptionist, or similar role. - Minimum experience: - 6 months-1 years of experience as a front office admin in real...
-
Front Office Admin
6 months ago
Nashik, India Paradigm Consultancies Full timeWE ARE HIRING Job designation: - FRONT OFFICE ADMIN Job location: - NASHIK, MAHARASHTRA **Salary**: - 18,000 TO 20,000 PER MONTH **Experience**: - Total experience: - 3 YEARS Minimum experience: - 2 YEAR AS A FRONT OFFICE ADMIN OR RELATED Education: - GRADUATE/ANY GRADUATE Skillset: - Good communication skills - Proficiency with MS...
-
Front Office Admin
5 months ago
Nashik, India Paradigm Consultancies Full timeWE ARE HIRING Job designation: - Front Office Admin: Real Estate Job location: - Nashik, Maharashtra **Salary**: - 15,000- 20,000 per month **Experience**: - Total experience: - 3 years in a similar capacity within the real estate industry. - Minimum experience: - 1-2 year in a front office or administrative role. Education: - High school diploma...
-
Front Office Receptionist
6 months ago
Nashik, India Paradigm Consultancies Full timeWE ARE HIRING Designation : Front office Receptionist Location : Nashik Maharashtra Experiences : 1-2 years in Hotel Industry In Receptionist Education : Hotel Management must food And Accommodation provided Immediate join full time **Responsibilities** - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the...
-
Front Office Admin
6 months ago
Nashik, India Paradigm Consultancies Full timeWE ARE HIRING Job designation: - Front Office Admin : Real Estate Job location: - Nashik, Maharashtra **Salary**: - 12,000- 15,000 per month **Experience**: - Total experience: - 3 years in front office administration or customer service roles. - Minimum experience: - 1-2 years experience in the real estate industry is highly...
-
Front Office
5 months ago
Nashik, Maharashtra, India Paradigm Consultancies Full timeWE ARE HIRING Job designation: - Front office for office Job location: - Nashik, Maharashtra. **Salary**: - 10000-20000 per month **Experience**: - Total experience: - 3 years of executive in a front office or administrative role. - Minimum experience: - 1-2 years of experience as a Front Office Executive or similar role. Education: - Bachelor's...
-
Front Office Executive
4 weeks ago
nashik, India AccorHotel Full timePosition Overview: Responsible for maintaining high quality of guest services primarily in the areas of arrivals departures rooming and special needs and enquirys that guests may have during their stay. Responsible for optimizing hotel occupancy room rate handling guest complaints professionally and effectively. To assist...
-
Front Office
6 months ago
Nashik, India Paradigm Consultancies Full time**Designation: - Front office : Hotel** **Location: - **Nashik Maharashtra **Salary: - ** 15000 -25000 per month **Languages: - ** English, Hindi And Marathi **Education: - **Diploma, degree in hotel Management or any related. **Experience: - ** - Total Experience: - 3 years - Minimum Experience: - 1 year **Responsibilities: - ** - Keep front...
-
Front Office Executive
1 month ago
Nashik, India AccorHotel Full timeJob DescriptionPosition Overview: Responsible for maintaining high quality of guest services primarily in the areas of arrivals, departures, rooming, and special needs and enquiry’s that guests may have during their stay. Responsible for optimizing hotel occupancy, room rate, handling guest complaints professionally and...
-
Front Office Supervisor
6 months ago
Nashik, India paradigm consultancies Full time**We Are Hiring** **Designation: - ** Front Office Supervisor **Location: - ** Nashik **Salary: - **10,000 - 30,000 **Experience: - ** 2 - 5 Years Minimum 2 years of experience in 3 star or 5 star property as Front Office Supervisor **Education: - **High school diploma or equivalent; college degree in hospitality or related field is a...