Technical support Engineer

3 weeks ago

Bengaluru, India LogiCoy, Inc. Full time

Role: Technical support Engineer
Years of Experience: In an approximate range of 2 to 6 years.
Key Skills: Technical Support, Healthcare, Troubleshooting, US timing, EMR and Pharmacy Integration.
Location: Bangalore, India and Continental US 

Candidate must have min 2-4 years of experience in Technical support using different support channels like Chat, Email, On Call, etc… (Preferably Technical Support Process – Healthcare).Should have ability to look into logs, monitor services running and able to identify problem areas. Proper Training and documentation for the same will be provided before assigning to the actual work.Diagnosing & resolving application issuesCandidate should have experience of working in Linux OS and in Cloud environmentsProvides remote assistance for resolving app issuesApplies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.Should have excellent written and verbal communication skills.Good team player, flexible and entrepreneurial.Quick learner and open to learn new things. This is one of unique kind of L1 and L2 support. All the training will be provided by experts but candidate should be enthusiastic and eager to learn new technologiesFlexible to work in night shifts.Should be comfortable to work on US-based healthcare IT consulting and supportThis role reports to senior managers and the candidate may be groomed up for a BA or Product manager role going forward wherein he will provide the requirements to developers. The person needs to coordinate between customer and developers and drive the problem resolutionIdentify and Handle customer technical issues and recommend solutions and/or provide workaroundsAbility to identify/monitor server load/performance problemsAbility to grep the server logs and track the messages and exceptionsSound knowledge of Linux and MySQL.Java with Web Service knowledge is added advantageWilling to work in US time zone. Typically the work starts in the afternoon and continues till 2 AM. In future it may extend to full night support.Attend Client Testing sessions and support / help the client in any issues they have.Understanding of Healthcare systems and domain knowledge is a big plus

  • Technical Support Engineer

    5 days ago

    Bengaluru, Karnataka, India Vonage Full time

    Technical Support Engineer - MessagingVonage Customer Care MissionWe help our customers create innovative and delightful customer experiences using our programmable communication building blocks. Through a choice of support offerings, we provide top-tier support for developers and enterprises. Our global technical team, skilled in development, communications...

  • Technical Support Engineer

    5 days ago

    Bengaluru, Karnataka, India Vonage Full time

    Technical Support Engineer - MessagingVonage Customer Care MissionWe assist customers in creating unique and exceptional customer experiences using our programmable communication tools. With a range of support options, we offer top-notch assistance to developers and businesses. Our global technical team, proficient in development, communication technology,...

  • Technical Support Engineer

    5 days ago

    Bengaluru, Karnataka, India White Force Full time

    Job Description:JD for Azure Data Factory: Support Engineers (SE) serve as frontline technical resources for Microsoft customers and partners via phone, email or web. They deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating...

  • Technical Support Engineer

    5 days ago

    Bengaluru, Karnataka, India White Force Full time

    Job Description:JD for Azure Data Factory: Support Engineers (SE) serve as frontline technical resources for Microsoft customers and partners via phone, email or web. They deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating...

  • Technical Support Engineer

    5 days ago

    Bengaluru, Karnataka, India Fortinet Full time

    Join Fortinet, a cybersecurity company with a strong history of excellence, as we shape the future of cybersecurity and redefine the meeting point of networking and security. At Fortinet, our goal is to protect people, devices, and data everywhere. We are currently in search of a dynamic Technical Support Engineer to contribute to the growth of our expanding...

  • Technical Support Engineer

    3 weeks ago

    Bengaluru, India Progress Residential® Full time

    Microsoft TeamsOverview: We‘re in search of a seasoned and customer focused Technical Support Engineer to bolster our team. The ideal candidate will excel in providing technical aid and guidance to our internal users concerning hardware, software, and other computer systems. This role entails troubleshooting issues, executing repairs, and implementing...

  • Technical Support Engineer

    5 days ago

    Bengaluru, Karnataka, India Genetec Full time

    The team: The role of the Technical Support Engineer (India) is to provide quality and professional post-sales services to our customers via email, phone, text chat or on-site support. The Technical Support Engineer is based in Bangalore India and will report to the Customer Experience Team Lead (India). What your day will look like: Technical support: Use...

  • Technical Support Engineer

    4 weeks ago

    Bengaluru, India Genetec Full time

    The team:The role of the Technical Support Engineer (India) is to provide quality and professional post-sales services to our customers via email, phone, text chat or on-site support. The Technical Support Engineer is based in Bangalore India and will report to the Customer Experience Team Lead (India).What your day will look like:Technical support: Use...

  • Technical Support Engineer

    3 weeks ago

    Bengaluru, India Genetec Full time

    The team:The role of the Technical Support Engineer (India) is to provide quality and professional post-sales services to our customers via email, phone, text chat or on-site support. The Technical Support Engineer is based in Bangalore India and will report to the Customer Experience Team Lead (India).What your day will look like:Technical support: Use...

  • Technical Support Engineer

    5 days ago

    Bengaluru, Karnataka, India Fortinet Full time

    Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of...

  • Technical Support Engineer

    5 days ago

    Bengaluru, Karnataka, India Genetec Full time

    The team:The role of the Technical Support Engineer (India) is to provide quality and professional post-sales services to our customers via email, phone, text chat or on-site support. The Technical Support Engineer is based in Bangalore India and will report to the Customer Experience Team Lead (India).What your day will look like:Technical support:Use...

  • Technical Support Engineering

    5 days ago

    Bengaluru, Karnataka, India Microsoft Full time

    Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services,...

  • Technical Support Engineer

    3 weeks ago

    Bengaluru, Karnataka, India SEVEN CONSULTANCY Full time

    Apply for Technical Support Engineer, Career Progress Consultants in Bengaluru/ Bangalore for 2 - 4 Year of Experience on

  • Technical Support Engineer

    1 month ago

    Bengaluru, Karnataka, India SEVEN CONSULTANCY Full time

    Apply for Technical Support Engineer, Career Progress Consultants in Bengaluru/ Bangalore for 2 - 4 Year of Experience on

  • Technical Support Engineer

    1 month ago

    Bengaluru, India Trilyon, Inc. Full time

    Job description: The Software consulting engineering team/Technical support team is responsible for coming up with solutions to help empower our customers in solving their application software and infrastructure monitoring requirements. You may be given tasks in helping customers who report problems by either providing them solutions without requiring any...

  • Technical Support Engineer

    5 days ago

    Bengaluru, Karnataka, India Fortinet Full time

    Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical support Engineer to contribute to the success of...

  • Technical Support Engineering

    5 days ago

    Bengaluru, Karnataka, India Microsoft Full time

    Job Title: Technical Support Engineer at Microsoft Customer Service & Support (CSS)OverviewMicrosoft's Customer Experience & Success (CE&S) team, with over 17,000 employees worldwide, is dedicated to elevating customer experience. Join CE&S to contribute to providing top-notch products and services along with a unique customer journey.The Customer Service &...

  • Technical Support Engineering

    3 weeks ago

    Bengaluru, India Microsoft Full time

    OverviewWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but...

  • Technical Support Engineer

    5 days ago

    Bengaluru, Karnataka, India Fortinet Full time

    Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical support Engineer to contribute to the success of...

  • Technical Support Engineering

    3 weeks ago

    Bengaluru, India Microsoft Full time

    OverviewWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but...