Executive - Sales Support
4 months ago
APosition Overview
Position Title
Sales Support Officer
Department
Agency Sales
Level/ Band
201/ Executive
Role Summary:
·To provide issuance support to the branch, prepare various MIS and reports for the stakeholder and addressqueries pertainingto Agent/Leader licensing and R&R.
B Organizational Relationships
ReportsTo
DOA/ ADOA/ CH– Agency Sales
Supervises
C Job Dimensions
Geographic Area Covered
MappedBranch
Stakeholders Internal
Br.Manager/ BAMs/ Dist Ops/IT/ R&R/ DII
External
Leaders/ Advisors
D Key Result Areas
·TracksBranchperformance and provide MISto stakeholders.
·Design and circulate local MIS as per ADOA requirement
·Follow up on policyIssuanceto maximize submission to issuance ratio
·Follow with sales and operations for resolving the pending raised by Underwriting team
·To attend and address queries on Agent/ Leader licensingwithinagreed TAT
·To attend and address R&R querieswithinagreed TAT
E Skills Required
Technical
§Good Knowledge of MS Office
Behavioral
Essential
Desired
Interpersonal skills
·
Communication skills
·
Creative thinking skills
·
Supervising/Leadership skills
·
Teamwork Skills
·
Influencing skills
·
Relationship Building skills
·
Decision making skills
·
F Incumbent Characteristics
Essential
Desired
Qualification
Graduate with advanced understanding of Excel
Experience
2 - 4 yearsexperience in MIS & Sales co-ordination
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