
Customer Quality Engineer
4 days ago
Job ID: PHTO/2025-26/04
Key Performance Area:
- Handle customer complaints, rejections, and field failures.
- Conduct Root Cause Analysis (RCA) and implement Corrective & Preventive Actions (CAPA).
- Prepare and submit 8D reports/concern reports to customers within the defined timelines.
- Support customer audits, visits, and product approvals.
- Monitor Customer PPM (Parts Per Million defects) and take actions to reduce it.
- Ensure timely communication with customers regarding quality issues.
- Drive internal quality improvements to prevent recurrence of issues.
- Maintain records for traceability and compliance.
Job Category
Full Time
Location
Nayapakkam, Tamil Nadu
Experience
2–5 years of relevant work experience
Education
Diploma/Degree in Engineering (Mechanical/Production/Quality preferred)
Date of Advt
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