Client Success Manager

7 days ago


Hyderabad, Telangana, India Univariety Full time ₹ 80,000 - ₹ 10,00,000 per year

Roles and Responsibilities

  • Develops Healthy Customer Relationship
  • Enhances Customer Training
  • Evaluates and Analyses Customer Needs
  • Builds Trust and Transparency with Clients
  • Onboards New Clients
  • Acts as a Customer Advocate
  • Encourages Customers to Upgrade their Products
  • Promotes Customer Loyalty
  • Meet Quarterly and Annual Renewal and Upsell Targets
  • Ensuring Monthly, Quarterly, and Annual Reports are sent out to the clients
  • Ability to work cross-functionally with teams like sales, product, and support.
  • Strong presentation and training skills.
  • Customer-focused with a knack for identifying opportunities and solving problems

Ticketing is a big NO.

Job Types: Full-time, Permanent

Pay: ₹800, ₹1,000,000.00 per year

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement
  • Life insurance

Work Location: In person



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