Client Success Manager
7 days ago
Roles and Responsibilities
- Develops Healthy Customer Relationship
- Enhances Customer Training
- Evaluates and Analyses Customer Needs
- Builds Trust and Transparency with Clients
- Onboards New Clients
- Acts as a Customer Advocate
- Encourages Customers to Upgrade their Products
- Promotes Customer Loyalty
- Meet Quarterly and Annual Renewal and Upsell Targets
- Ensuring Monthly, Quarterly, and Annual Reports are sent out to the clients
- Ability to work cross-functionally with teams like sales, product, and support.
- Strong presentation and training skills.
- Customer-focused with a knack for identifying opportunities and solving problems
Ticketing is a big NO.
Job Types: Full-time, Permanent
Pay: ₹800, ₹1,000,000.00 per year
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Life insurance
Work Location: In person
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