IT Service Desk Engineer
1 week ago
We're Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We're crucial to the company's strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.
Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole.
Imagine the sheer breadth of talent it takes to unleash a digital future. We don't expect you to 'fit' every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.
The team
This resource will be part of IT Service Desk (Asset Engineer), based out of Hyderabad.
The role
We are looking for someone who has good experience in IT Assets management, Flexera tool, good communication skills, Knowledge on excel.
What you'll bring
- 3 to 5 years of experience in Asset management
- Have good ability in handling asset management, tracking and handling
- Should have knowledge on Flexera tool or any relevant asset management tools.
- A team player in a dynamic environment
- Experience in any ticketing tools
- Good communication skills
- Key Behavioral skills: Accountability & Ownership, Ethics & integrity
About us
We're a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We're curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you're not just another employee; you're part of a tradition of excellence and a community working towards creating a digital future.
#LI-AP1
Fostering innovation through diverse perspectives
Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.
We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
-
Service Desk Engineer
2 weeks ago
Hyderabad, Telangana, India NTT DATA Business Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per yearWe want to shape the future with vision and innovation. Be part of it and develop your full potentialAs part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 16,000 employees in more than 30 countries, we design, implement, and...
-
Hyderabad, Telangana, India OSI Digital Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Title: Service Desk EngineerExperience: 3-6 YearsLocation: Hyderabad, IndiaOSI Digital is looking for service desk engineers having technical and operational skills in service desk management to support systems, operational excellence while focusing on business user experience.This position will have an opportunity to grow to the next level as Lead...
-
Service Desk Analyst
5 days ago
Hyderabad, Telangana, India Kiash Solutions LLP Full time ₹ 5,00,000 - ₹ 15,00,000 per yearExp- 2+ YearsLocation- Hyderabad (WFO)Shift- 27*7 including Night shiftsMandatory experience-- in Call, Email and Chat service desk support, ticketing system (ServiceNow).Job Description:-Act as the first point of contact for users reporting IT issues or requesting services.Log, categorize, and prioritize incidents and service requests in the ITSM...
-
Senior Manager Service Desk Operations, SRE
6 days ago
Hyderabad, Telangana, India Jobaaj (a Unit Of Nishtya Infotech ) Full time ₹ 15,00,000 - ₹ 25,00,000 per yearSeeking a Senior Manager to lead Service Desk Operations, Engineering,and SRE initiatives focused on modernization,automation,and AI transformation.Drive ITIL governance via ServiceNow,enhance reliability,and lead global teams for service excellence.
-
Service Desk Lead
2 days ago
Hyderabad, Telangana, India ADP Full time ₹ 12,00,000 - ₹ 24,00,000 per yearManages all performance of the SD Technicians in a 24/7 x 365 call center and carries out thestrategy of the Helpdesk to assure performance as required and defined by the Service DeskManager. Ensures adherence by all SD Technician Staff members to Helpdesk policies andprocedures. Supervises and ensures development of Helpdesk representatives; resolves...
-
Process Associate – Workplace Services Service Desk
6 minutes ago
Hyderabad, Telangana, India Genpact Full time ₹ 12,00,000 - ₹ 24,00,000 per yearReady to build the future with AI? At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...
-
IT Service Desk Engineer
2 days ago
Hyderabad, Telangana, India Nfinity Global Inc. Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWHY US?Embrace Innovation & ChangeWe strive to be the best at what we do, and part of that initiative includes constantly looking for innovative ways to do things, expanding our available offerings, and staying ahead of the competition. We are a growing company, and we look for employees who can think outside of the box to find novel solutions and grow with...
-
IT Support Desk Engineer
2 weeks ago
Hyderabad, Telangana, India Navsan Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title: IT Support Desk EngineerShift Timing: 8:00 AM 5:00 PM EST (flexibility to switch shifts when required)Key Requirements:Minimum 5 years of experience working with Windows environmentsStrong hands-on experience in Microsoft AzureProven track record in IT support/helpdesk rolesExcellent troubleshooting and problem-solving skillsGood communication and...
-
Service Desk L1 Technician
5 days ago
Hyderabad, Telangana, India Milestone Technologies, Inc. Full time ₹ 4,50,000 - ₹ 7,50,000 per yearWe're seeking a Help Desk Technician to join our skilled IT Help Desk Operations team, providing support to local and global internal users. The goal is to deliver excellent technical and non-technical support with outstanding customer service and timeliness. The role involves supporting both Mac and PC environments, resolving complex technical issues...
-
Service Desk
1 week ago
Hyderabad, Telangana, India Cognizant Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob SummaryServe as the first point of contact for customers seeking technical assistance in person at walkup support locations over the phone remote connection software chat and email Flexible able to multitask and prioritize reported issues Provide a high level of customer service to users seeking problem resolution Perform remote troubleshooting through...