Senior Manager Service Desk Operations, SRE

Position SummaryLead Service Desk Operations Engineering and SRE initiatives focusing on modernization automation and program management Transform L1 Service Desk into a proactive AI enabled automation first function and lead L3 engineering development for sustain applications Ensure robust ITIL governance via ServiceNow Key ResponsibilitiesStrategic...

Company DescriptionVialto Partners is a market leader in global mobility services. Our purpose is to 'Connect the world'. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.Our teams help companies streamline and effectively manage their global mobility programs in a...

About the JobAs a Senior Service Desk Analyst, you will play a key role in providing advanced technical support to end-users, ensuring the smooth operation of IT systems, and contributing to the overall efficiency of the organization. Leveraging the expertise, you will troubleshoot complex issues, mentor junior team members, and collaborate with...

About the JobThe Service Desk Manager (SDM) plays a critical role in the IntouchCX Global Service Desk team and will oversee the day-to-day activities of service-desk operations, ensuring users and business teams receive the support they require.The role is a combination of general management, service operations, and special projects. The Service Desk...

Company DescriptionEntain India is the engineering and delivery powerhouse for Entain, one of the world's leading global sports and gaming groups. Established in Hyderabad in 2001, we've grown from a small tech hub into a dynamic force, delivering cutting-edge software solutions and support services that power billions of transactions for millions of users...

About Company:Nomiso is a product and services engineering company. We are a team of Software Engineers, Architects, Managers, and Cloud Experts with expertise in Technology and Delivery Management.Our mission is to Empower and Enhance the lives of our customers, through efficient solutions for their complex business problems.At Nomiso we encourage...

OverviewWe are seeking a self-driven, inquisitive, and curious Site Reliability Engineer (SRE) to drive reliability, availability, performance, and security across our global digital product ecosystem. This role is central to ensuring a seamless and resilient experience for our users by blending deep engineering expertise with operational excellence and...

Overview We are seeking a self-driven, inquisitive, and curious Site Reliability Engineer (SRE) to drive reliability, availability, performance, and security across our global digital product ecosystem. This role is central to ensuring a seamless and resilient experience for our users by blending deep engineering expertise with operational excellence and...

About ProvidenceProvidence, one of the US's largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, 'Health for a better world', Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and...

About the JobThe Assistant Manager, Global Service Desk (GSD) is a critical role at IntouchCX and is responsible for overseeing the day-to-day activities of service-desk operations to ensure users and business teams receive the support they require. The role is a combination of general management, service operations and special projects.This person will wear...