
Senior Manager Service Desk Operations SRE Engineering
11 hours ago
Position SummaryLead Service Desk Operations Engineering and SRE initiatives focusing on modernization automation and program management Transform L1 Service Desk into a proactive AI enabled automation first function and lead L3 engineering development for sustain applications Ensure robust ITIL governance via ServiceNow Key ResponsibilitiesStrategic Leadership ModernizationExecute modernization roadmap for L1 Service Desk AI automation self service chatbots Define and track SLA KPI frameworks Lead VIP Support and Major Incident Management Engineering L3 Development Sustain Apps Lead L3 engineering development teams for sustain applications Oversee custom development and integrations Partner with product application owners ServiceNow ITIL GovernanceServe as ServiceNow Platform Architect Act as Process Owner for Incident Problem Change Request Knowledge and CMDB in ServiceNow Design and enforce ITIL v4 aligned processes Architect and implement advanced ServiceNow solutions Build executive dashboards and real time analytics Define and govern ServiceNow development standards SRE ObservabilityApply SRE principles error budgets toil reduction Integrate observability platforms Grafana Azure Application Insights Splunk Lead post incident reviews PIRs Program Stakeholder ManagementDrive program level governance Collaborate with Infrastructure Cloud Security and Application teams Manage vendor engagements Act as executive escalation point Team LeadershipLead and mentor global teams Build skill development pathways
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Senior Manager Service Desk Operations, SRE
2 weeks ago
Hyderabad, Telangana, India Jobaaj (a Unit Of Nishtya Infotech ) Full time ₹ 15,00,000 - ₹ 25,00,000 per yearSeeking a Senior Manager to lead Service Desk Operations, Engineering,and SRE initiatives focused on modernization,automation,and AI transformation.Drive ITIL governance via ServiceNow,enhance reliability,and lead global teams for service excellence.
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Service Desk Operations
3 days ago
Hyderabad, Telangana, India Vialto Partners Full time ₹ 1,00,00,000 - ₹ 3,00,00,000 per yearCompany DescriptionVialto Partners is a market leader in global mobility services. Our purpose is to 'Connect the world'. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.Our teams help companies streamline and effectively manage their global mobility programs in a...
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Senior Engineering Manager-SRE
2 weeks ago
Hyderabad, Telangana, India Nomiso Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAbout Company:Nomiso is a product and services engineering company. We are a team of Software Engineers, Architects, Managers, and Cloud Experts with expertise in Technology and Delivery Management.Our mission is to Empower and Enhance the lives of our customers, through efficient solutions for their complex business problems.At Nomiso we encourage...
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SRE Lead Design
1 week ago
Hyderabad, Telangana, India PepsiCo Full time ₹ 8,00,000 - ₹ 24,00,000 per yearOverviewWe are looking for a self-driven, software engineering mindset SRE engineer toDrive new shift left activities critical to apply Site Reliability Engineering (SRE) and quality assurance principles within the application design / Project roadmap that enablees resilient outcomesApply pre-emptive approach into production minimizing business impact, via...
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Senior Service Desk Analyst
2 weeks ago
Hyderabad, Telangana, India IntouchCX Full time ₹ 5,00,000 - ₹ 8,00,000 per yearAbout the JobAs a Senior Service Desk Analyst, you will play a key role in providing advanced technical support to end-users, ensuring the smooth operation of IT systems, and contributing to the overall efficiency of the organization. Leveraging the expertise, you will troubleshoot complex issues, mentor junior team members, and collaborate with...
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Senior Cloud SRE
4 days ago
Hyderabad, Telangana, India Perceptive Full time ₹ 8,00,000 - ₹ 12,00,000 per yearWe're on a mission to change the future ofclinical research. At Perceptive, we help thebiopharmaceutical industry bring medicaltreatments to the market, faster.Our mission is to change the worldbut to do this, we need people like you.Apart from job satisfaction, we can offer you:HEALTH:Medical plan for you and your dependents.Personal Accident InsuranceLife...
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Azure SRE
4 days ago
Hyderabad, Telangana, India Tech Mahindra Full time ₹ 20,00,000 - ₹ 25,00,000 per yearAzure SRELocation: Hyderabad/ChennaiExperience: 3-6 YearsImmediate joiners onlyBasic Qualifications:Bachelor's degree in computer science, Information Technology, or equivalent technical qualification or professional experience.5+ years of Azure Cloud infrastructure experience in a mission-critical environmentProficiency in SQL for querying and data...
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Senior Cloud SRE
4 days ago
Hyderabad, Telangana, India Calyx Full time ₹ 10,00,000 - ₹ 25,00,000 per yearWe're on a mission to change the future ofclinical research. At Perceptive, we help thebiopharmaceutical industry bring medicaltreatments to the market, faster.Our mission is to change the worldbut to do this, we need people like you.Apart from job satisfaction, we can offer you:HEALTH: - Medical plan for you and your dependents. - Personal Accident...
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SRE(Site Reliability Engineer)
2 days ago
Hyderabad, Telangana, India Talent Worx Full time ₹ 20,00,000 - ₹ 25,00,000 per yearSRE (Site Reliability Engineer)Talent Worx is seeking a talented SRE (Site Reliability Engineer) to enhance our technology team. In this role, you will be pivotal in ensuring the reliability, performance, and availability of our applications and services. Your work will involve both software engineering and systems operations as you strive to improve...
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Senior CloudOps Engineer
6 days ago
Hyderabad, Telangana, India Helius Technologies Full time ₹ 8,00,000 - ₹ 24,00,000 per yearWork Location: HyderabadClient:Singapore basedSenior CloudOps EngineerJob Summary:We are seeking a highly skilledCloudOps Engineerfor our cloud operations team within the Cloud Centre of Excellence (CCoE). This role requiresdeeply hands-on in AWS operations, troubleshooting, operating system management, and SRE practices. We are specifically looking for a...