Logistic Executive

1 week ago


Sakinaka Mumbai Maharashtra, India Flo Sleep Solutions Full time ₹ 15,000 - ₹ 2,00,000 per year

We're looking for a detail-oriented, process-driven Logistics Executive to join our on-ground operations team . In this role, you will coordinate daily with customers, transporters, and internal teams to ensure smooth movement of goods, both forward and reverse. You'll also monitor key transporter KPIs and escalate delays to maintain service levels.

Whether you're a fresh engineering graduate or have up to 3 years of logistics/operations experience, this is a great opportunity to build a long-term career in supply chain operations.

Key Responsibilities:

Customer & Transport Partner Coordination

  • Be the key contact point between transporters, customers, and internal teams
  • Resolve escalations like RTOs, delivery exceptions, delays, and update stakeholders proactively
  • Ensure proper documentation and tracking of all exceptions

Vehicle & Dispatch Planning

  • Coordinate daily with transporters to ensure vehicle availability for scheduled dispatches
  • Plan and monitor material pickups from all sites and escalate delays in real-time
  • Ensure adherence to SLA timelines across all pickup and delivery points

Transporter Performance Tracking

  • Monitor transporter performance using KPIs like on-time delivery, transit time, RTO %, resolution TAT
  • Support in preparing vendor performance reports and evaluations
  • Work with internal stakeholders to drive accountability and improvements

Operational Excellence

  • Maintain accurate records of shipments, pickups, delays, escalations, and resolutions
  • Collaborate with warehouse, customer support, and procurement teams to ensure end-to-end visibility
  • Recommend process changes to improve efficiency and reduce operational cost

Skills & Competencies:

  • Excellent verbal and written communication skills
  • Comfortable with daily coordination via calls, WhatsApp, and emails
  • Basic to intermediate knowledge of MS Excel / Google Sheets
  • Analytical mindset and attention to operational details
  • Ability to handle pressure and multitask in a high-volume environment

Eligibility Criteria:

  • B.E. / B.Tech / Bachelor's degree in Logistics, Supply Chain, Operations, or Engineering (any stream)
  • Freshers / GETs welcome – training will be provided
  • 1–3 years of experience in logistics coordination / dispatch planning / supply chain operations preferred
  • Familiarity with 3PLs, reverse logistics, or courier partners is an added advantage

What We Offer:

  • Real-time exposure to core logistics operations
  • Learning environment for fresh graduates with mentorship and process training
  • Strong career growth in transport coordination, warehouse.

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person


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