Logistic Executive

1 week ago

Sakinaka Mumbai Maharashtra, India Flo Sleep Solutions Pvt Limited Full time

We’re looking for a detail-oriented, process-driven Logistics Executive to join our on-ground operations team. **In this role, you will coordinate daily with customers, transporters, and internal teams to ensure smooth movement of goods, both forward and reverse. You’ll also monitor key transporter KPIs and escalate delays to maintain service levels.**

**Whether you’re a fresh engineering graduate or have up to 3 years of logistics/operations experience, this is a great opportunity to build a long-term career in supply chain operations.**

**Key Responsibilities**:
**Customer & Transport Partner Coordination**
- Be the key contact point between transporters, customers, and internal teams
- Resolve escalations like RTOs, delivery exceptions, delays, and update stakeholders proactively
- Ensure proper documentation and tracking of all exceptions

**Vehicle & Dispatch Planning**
- Coordinate daily with transporters to **ensure vehicle availability for scheduled dispatches**:

- Plan and monitor material pickups from all sites and escalate delays in real-time
- Ensure **adherence to SLA timelines** across all pickup and delivery points

**Transporter Performance Tracking**
- Monitor transporter performance using KPIs like **on-time delivery, transit time, RTO %, resolution TAT**:

- Support in preparing vendor performance reports and evaluations
- Work with internal stakeholders to drive accountability and improvements

**Operational Excellence**
- **Maintain accurate records** of shipments, pickups, delays, escalations, and resolutions
- **Collaborate** with warehouse, customer support, and procurement teams to ensure end-to-end visibility
- **Recommend process changes** to improve efficiency and reduce operational cost

**Skills & Competencies**:

- Excellent **verbal and written communication skills**:

- Basic to intermediate knowledge of **MS Excel / Google Sheets**:

- Analytical mindset and attention to operational details
- Ability to handle pressure and **multitask in a high-volume environment**

**Eligibility Criteria**:

- B.E. / B.Tech / Bachelor’s degree in Logistics, Supply Chain, Operations, or Engineering (any stream)
- Freshers / GETs welcome - training will be provided
- 1-3 years of experience in logistics coordination / dispatch planning / supply chain operations preferred
- Familiarity with 3PLs, reverse logistics, or courier partners is an added advantage

**What We Offer**:

- Real-time exposure to core logistics operations
- Learning environment for fresh graduates with mentorship and process training
- Strong career growth in transport coordination, warehouse.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person

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