Senior Engagement Manager

Your work days are brighter here.
Were obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, youll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. Were in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, youll do meaningful work with Workmates whove got your back. In return, well give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, youve found a match in Workday, and we hope to be a match for you too.

Workday is building its first team of professional services consultants in India across a wide range of experience and skill levels. This is a unique opportunity to join an outstanding organization. We focus on delivering high quality consulting services to our customers in partnership with our regional consulting teams. Innovation is also vitally important, where we encourage our teams to strive to improve the quality and efficiency in how we implement. We are passionate about providing our workmates with an 'Employees First' experience.

Workdays Consulting teams are driven by a passion for our products and the success of our customers in implementing our best-in-class cloud solutions. Were a diverse group of people, with an invaluable mix of experience and backgrounds, located across multiple locations within the region. We are often remote from one another but that doesnt stop our sense of collaboration, supportiveness, and fun

As an Engagement (Project) Manager, you will be the key player on a team that guides customers through the deployment lifecycle, solution delivery, and issue management by partnering with Workday Delivery leadership, consultants, and resource management. You will be the Workday leader responsible for managing the Customer experience through deployments. You will be tasked with managing a portfolio of project engagements, including external customer facing engagements (initial and subsequent add-on deployments) as well as internal Workday engagements.

You will be tasked with ensuring the successful implementation of the Workday product on some of our largest projects. The Engagement Manager will drive the client implementation and will be involved in the development of several key project deliverables (e.g., charter, project/staffing plan, issue logs, etc.) and work with the Client project manager to resolve issues that stand in the way of project success. The Engagement Manager will also be responsible for managing to the agreed upon budget and delivering the project profitably.

• Extensive experience (10 years) leading and delivering complex HCM, Payroll, Financial, or Student system implementations within medium to large enterprises, higher education institutions, and/or state and local governments.
• Consistent track record of successfully leading large-scale engagements, with deep expertise in Workday, Oracle, SAP, PeopleSoft, or similar applications (5 years).

• Handle one or more Workday product implementations concurrently.
• Ensure the project is successfully delivered within the budget and time outlined in the SOW.
• Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW.
• Provide guidance and mentoring to Professional Services resources working on your implementations.
• Ensure projects are properly planned and staffed.
• Work with the client project manager to identify/resolve all issues that could impact project scope and/or timeframes.
• Present at Executive Steering Committee meetings.
• Ensure the client takes advantage of Workday best practices.
• Be a liaison for Professional Services when interacting with sales and/or development.
• Identify opportunities to position other service offerings.
• Ensure the client can serve as a reference upon completing their implementation.
• Assist in the transition of the customer from Professional Services to Product Support.
• Present client with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW.
• Work with Workday Partners to ensure project compliance.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
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