US Voice Process
5 days ago
Job Title: Appointment Setter – US Process
Location: Indore (Work from Office)
Shift Timing: Night Shift (6:30 PM – 3:30 AM IST)
Employment Type: Full-time
Job Summary:
We are seeking a highly motivated and skilled Appointment Setter to join our sales & marketing team. The ideal candidate must have excellent communication skills, a strong understanding of the US market, and the ability to engage with prospects professionally. The role involves setting up qualified appointments, handling Zoom meetings, managing inbound/outbound calls, and supporting lead generation activities.
Key Responsibilities:
Make outbound calls, handle inbound queries, and schedule appointments with US-based clients.
Conduct Zoom meetings for sales/marketing members to ensure smooth client interactions.
Qualify leads through effective questioning, negotiation, and rapport building.
Maintain and update CRM/database with accurate lead and appointment details.
Collaborate with sales and business development teams to meet appointment-setting goals.
Handle objections professionally and ensure a high conversion of prospects into appointments.
Research and understand client business needs in the US market.
Deliver exceptional client handling and follow-up communication.
Required Skills & Qualifications:
Proven experience in appointment setting, lead generation, or telemarketing (US process preferred).
Excellent spoken and written English with a neutral/US accent.
Strong communication, interpersonal, and negotiation skills.
Ability to handle client calls and virtual meetings (Zoom/Teams).
Familiarity with CRM tools and MS Office applications.
Knowledge of the US business market and time zones.
Ability to work in night shifts (6:30 PM – 3:30 AM IST).
Preferred Qualifications:
1–3 years of experience in appointment setting/US process.
Experience in B2B or B2C US sales campaigns.
Immediate joiners will be preferred.
Compensation:
Salary: As per market standards & last drawn salary.
Performance-based incentives.
Why Join Us?
Opportunity to work with international clients.
Growth-oriented role with incentive-based earnings.
Dynamic and collaborative work environment.
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