International Voice Process
2 days ago
Key Responsibilities:
- Provide exceptional technical support through voice and chat, troubleshooting and resolving customer issues related to software and hardware.
- Utilize API knowledge to address technical inquiries and challenges.
- Effectively communicate with customers, offering solutions in a clear, professional, and empathetic manner.
- Maintain accurate and up-to-date technical documentation for internal use and customer reference.
- Collaborate with cross-functional teams to ensure seamless issue resolution and continuous service improvement.
- Utilize support tools, including Salesforce, Jira, and Zoom, to manage customer interactions and service requests.
- Demonstrate strong problem-solving skills and analytical thinking to identify root causes and deliver effective solutions.
Requirements:
- Minimum 1 year of experience in offshore voice and chat technical support.
- Solid understanding of basic software/hardware troubleshooting and API concepts.
- Proficient in using support tools such as Salesforce, Jira, and Zoom.
- Strong communication and interpersonal skills with a customer-focused approach.
- Excellent analytical and problem-solving skills.
- Strong adaptability and a willingness to learn new technologies.
- Ability to work permanent night shifts.
Job Type: Full-time
Experience:
- International voice process: 1 year (Required)
Shift availability:
- Night Shift (Required)
Work Location: In person
-
International voice process
2 days ago
Indore, Madhya Pradesh, India Sumeru Inc Full time ₹ 25,000 - ₹ 36,000 per yearWE ARE HIRING | International Voice Campaign - FINTECH ProcessLocation: Indore | Work From OfficeReady to elevate your career with a leading FINTECH process? Join our International Voice Campaign Position: Customer Support Executive – International Voice (Western Union)Schedule: 5 Days Working | Rotational ShiftsSalary: ₹25,000 CTC to ₹36,000 CTCWhat...
-
International Voice Process
35 minutes ago
Indore, Madhya Pradesh, India Xtrim Global Solutions Full time ₹ 3,00,000 - ₹ 4,20,000 per yearJob Title: International B2B Sales Analyst (UK Outbound Process)Location: Vijay Nagar, Indore (Work from Office Only)Shift: 1:00 PM – 10:30 PM | Mon–Fri | Fixed Sat–Sun OffJob Description:Join our dynamic sales team and connect with UK-based businesses to sell energy utility products. Freshers with strong communication skills are...
-
International Non Voice Process
2 weeks ago
Indore, Madhya Pradesh, India Enoah Isolution Full time ₹ 3,00,000 - ₹ 4,50,000 per yearHiring - International Non Voice ProcessExperience: 0-2 YearsDegree- Any DegreeJob Location:Shift : Night ShiftJob Requirements:Good oral and written english communication.Fresher or Experience in Banking process.( US Mortgage)Typing speed above 20 WPM.Direct Walk-in details:Interested Candidates come for Direct Walk-inTime and Venue:09th & 10th October...
-
International Voice
2 days ago
Indore, Madhya Pradesh, India Torenia Technologies Pvt Ltd Full time ₹ 22,000 - ₹ 35,000 per yearPerks & benefit :- 14 days Accommodation, ticket relocation bonusGreat Opportunity for Undergraduates (Anyone apply from PAN India)Position: International Voice/ChatProcess: VoiceWork Schedule: 5.5 days a week, 9.5 hours workingFreshers also can apply -UG Graduate Pg anyone can applyShifts: Night shiftsSalary: 22,000 to 35,000 INRWhat We're Looking...
-
Indore, Madhya Pradesh, India foundit Full time ₹ 3,00,000 - ₹ 4,50,000 per yearJob Description: Voice International Process – Customer Support ExecutiveLocation:IndoreWork Mode:Work from OfficeShift Timing:US Shift (Night Shift, cab facility available)About the RoleWe are seeking enthusiastic and customer-focused individuals to join our International Voice Process team asCustomer Support Executives. The role involves handling...
-
Trainer Inbound Voice Process
2 days ago
Indore, Madhya Pradesh, India 2coms Full time ₹ 5,00,000 - ₹ 12,00,000 per yearSUMMARY About the Company :A Fortune 500 global leader in technology services and digital business solutions, this company delivers comprehensive Business Process Services (BPS) and IT-enabled solutions. With a worldwide presence, it serves diverse industries including banking, healthcare, retail, manufacturing, and communications. The firm's expertise...
-
Indore, Madhya Pradesh, India 2coms Full time ₹ 2,40,000 - ₹ 4,50,000 per yearSUMMARY Hiring for both Fresher/Experience candidates for Customer support executive role in a top leading MNC ,at Indore Salary 4.50 lpaLocation: Indore (Work from Office)Salary: Up to 4.50 LPAShift: RotationalEligibility Note: Any Freshers or Minimum 1yr+ experience in International Voice Process can apply Only Kolkata-based candidates ...
-
International Voice Process
2 days ago
Indore, Madhya Pradesh, India SUMERU INC Full time ₹ 25,000 - ₹ 3,60,000 per yearDesignation - Customer Care Executive* International Campaign* Work from Office* Permanent night Shift* 5 days working* Chat Process* Excellent communication neededSalary-* Fresher- 25K CTC* Experience - 36K CTCJob Type: Full-timePay: ₹25, ₹36,000.00 per monthBenefits:Health insuranceWork Location: In person
-
International Voice process
2 weeks ago
Indore, Madhya Pradesh, India Sumeru Inc Full time ₹ 3,00,000 - ₹ 3,60,000 per yearRole: Customer Care ExecutiveWork Mode: Work from OfficeCampaign: InternationalShift: Permanent Night ShiftWorking Days: 5 Days a WeekProcess Type: BlendedWhat We're Looking For:Excellent Communication SkillsEnthusiasm & ConfidenceWillingness to work in night shiftsSalary Package:Freshers: ₹25,000 CTC + ₹2,000 PLIExperienced: ₹30,000 CTC + ₹2,000...
-
Voice, Non-Voice and Blended Process
6 days ago
Indore, Madhya Pradesh, India AB7 Solutions Full time ₹ 2,40,000 - ₹ 4,32,000 per yearJob Role: Voice, Non-Voice and Blended ProcessJob Location: Indore (Work from Office Only)Working Day: 5 Days a week JobExperience: 6 Months or above in BPO / KPO MandatorySalary: Rs 3,00,000 to 4,80,000 Per AnnumQualification Required: Under Graduate or Above any qualified can applyJob Role:Support customers through calls, chats, or emails (depending on the...