Voice, Non-Voice and Blended Process

5 days ago

Indore, Madhya Pradesh, India AB7 Solutions Full time ₹ 2,40,000 - ₹ 4,32,000 per year

Job Role: Voice, Non-Voice and Blended Process

Job Location: Indore (Work from Office Only)

Working Day: 5 Days a week Job

Experience: 6 Months or above in BPO / KPO Mandatory

Salary: Rs 3,00,000 to 4,80,000 Per Annum

Qualification Required: Under Graduate or Above any qualified can apply

Job Role:

  • Support customers through calls, chats, or emails (depending on the process).
  • Provide accurate information and resolve queries.
  • Maintain a professional and positive attitude while handling issues.
  • Ensure a smooth customer experience with patience and problem-solving skills.

Eligibility

  • Good English communication skills
  • Basic computer knowledge
  • Flexible to work in different shifts
  • Preferably 1 year stability in the last job

Benefits:

  • Insurance & ESIC benefits
  • Transport allowance (1,500/month Sodexo)
  • Free cab facility female employees (after 9 PM / before 6 AM shifts)
  • Birthday leave
  • Canteen facility (self-paid)

Recruitment Process

  1. Step 0: Pre-Screening : We will screen your resume / call you for certain queries and Pre Screening.
  2. Step 1: Interview Registration: We will upload all detail in our Recruitment Application Process for further process.
  3. Step 2 : Team will connect you to screen you according to the process you get shortlisted (Between 11 AM 8 PM IST)
  4. Step 3 : Operations Round With Team Leader / Manager

Director Round For some roles only

  1. Step 4: General Assessment Basic English, Computer, Aptitude
  2. Step 5: Final Step Documentation, Salary Offer & Onboarding

All interested applicant may CLICK HERE to submit their job application.

Common Reasons for Rejection. Please do not do these mistakes

  • Poor communication
  • Strong mother tongue influence
  • Job hopping (less than 1 year per job)
  • Casual attitude / not serious
  • Personality not fit

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