Executive / Sr. Executive - Direct Sales (Closing Manager)
5 days ago
DEPARTMENT NAME:
LOCATION:
Marketing & Sales
Mumbai Zone
1. Basic Purpose of the Position
The candidate is responsible for achieving targeted sales closures at site and also generating customer
walk-ins from the qualified leads assigned. The candidate is also involved in analysing competitors
activities thereby devising strategies to counter them. Key result areas would be conversion of assigned
leads to customer visits and conversion of visits to closures.
2. Role Responsibilities
Indicative Performance
Measures
Responsibility Area
Financial / Strategy
Key Activities
•
Ensures achievement of sales as per AOP & monthly/quarter
plans
•
•
Closes sales bookings with customers
Proposes schemes to reduce slow moving inventory /
facilitate fast movement of inventory
Drive new sales through loyalty/ referral/corporate sales
channels
Booking value of units
sold
Sales
•
Operational
•
New lead generation through direct channels loyalty/
referral/ corporate sales
No. of quality leads/
visits generated
1. Lead Generation
& Servicing
Timely lead servicing of leads assigned on Salesforce
Ensuring assigned leads are converted into customer visits
at site
Ensures team responds to customer queries sent on mail
within agreed timelines
Responds to complex / difficult customer queries that are
sent on mail
Ensures all documents related to every customer are
properly maintained
Timeliness of
responding to
customers queries
2. Customer
centricity
Indicative Performance
Measures
Responsibility Area
Key Activities
Process
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