
Network Engineer – L1
2 days ago
Key Responsibilities
- Monitor all WAN/Internet/third-party links terminating on SD-WAN devices across all bank locations.
- Coordinate with facility teams for initial fault checks (power status, device LEDs, etc.).
- Log calls, follow up, and escalate link failures with telecom service providers (TSPs).
- Liaise with TSP field engineers and facility teams during link restoration, implementation, or office shifts.
- Troubleshoot branch application-access issues.
- Manage TSP SLAs: generate, submit, and reconcile monthly SLA reports.
- Prepare and submit daily/weekly/monthly network health and performance reports.
- Maintain complete inventory of SD-WAN devices, TSP links, IP schema, escalation matrices, and updated WAN diagrams; review at least twice a year.
Qualifications & Experience
- Education: Full-time Graduate degree (B.E./B.Tech/MCA preferred in CS, IT, or Electronics).
- Experience: Minimum 3 years post-qualification, with at least 2 years' hands-on in Routing/Switching/SD-WAN within PSU/BFSI/listed companies.
- Certifications: At least one Associate-level Routing/Switching/SD-WAN certification; Versa SD-WAN certification preferred.
Skills & Attributes
- Strong network monitoring and troubleshooting skills.
- Good communication and coordination abilities across multiple teams and vendors.
Other Requirements
- Background Verification (education & employment), and Police Verification Certificate to be submitted within 3 months of joining.
- Willingness to work in rotational O&M shifts and provide on-call support when required.
Job Types: Full-time, Permanent
Pay: ₹190, ₹400,000.00 per year
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Work Location: In person
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