Network Engineer L1

2 days ago

Mumbai, Maharashtra, India Neev Full time ₹ 30,00,000 - ₹ 50,00,000 per year

Job Title: Network Engineer – L1

Location: Navi Mumbai
Job Type: Full-Time
Experience: 0.6 – 2 Years
Budget: Up to 3.5 LPA

Job Overview

We are looking for a motivated and technically sound L1 Network Engineer to provide first-level support for network operations, troubleshooting, and monitoring. The ideal candidate should have basic knowledge of networking technologies and a willingness to learn and grow within the team.

Key Responsibilities

  • Monitor network performance, alerts, and incidents using NMS tools.

  • Perform first-level troubleshooting of LAN, WAN, Router, Switch, and Firewall related incidents.

  • Log, track, and resolve tickets as per SLA guidelines.

  • Escalate unresolved issues to L2/L3 teams with proper documentation.

  • Provide support for network outages and coordinate with ISP vendors as needed.

  • Assist in installation, configuration & maintenance of basic network devices.

  • Perform routine health checks for network devices and services.

  • Maintain network documentation, inventory, and incident reports.

  • Support end-users with connectivity issues (Wi-Fi/LAN/VPN).

  • Ensure adherence to change management and IT security policies.

Required Skills & Knowledge

  • Basic understanding of TCP/IP, DNS, DHCP, VLAN, Routing & Switching concepts.

  • Hands-on exposure to Cisco or similar network devices (routers/switches).

  • Knowledge of firewalls (Fortigate / Palo Alto / Cisco ASA) – basic understanding is sufficient.

  • Understanding of LAN cabling, patching, and basic hardware troubleshooting.

  • Familiarity with ticketing systems and monitoring tools (SolarWinds, PRTG, Zabbix – optional).

  • Good communication, analytical, and problem-solving skills.

Qualifications

  • BE / B.Tech / Diploma in Computer Science, IT, Electronics, or related field.

  • CCNA certification (preferred) or training completed.

Work Schedule

  • Rotational shifts (including night shifts if required).

  • On-site working from Navi Mumbai location.

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