Customer Care Executive
2 weeks ago
Role: Customer Care Executive
Type: Fulltime
Location: Thoraipakkam, Chennai
Rotational week off
Skills required
Outbound/Inbound
Good communication skills in /English /Tamil
Specific Responsibilities:-
- Handle calling for Member service.
- Identify and assess Members' needs to achieve satisfaction.
- Build sustainable relationships and trust with member accounts through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle member complaints, provide appropriate solutions and alternatives within the time limits
- Conduct follow-ups to ensure complete resolution of issues.
- Keep records of Member interactions and process customer account
Job Types: Full-time, Permanent
Pay: ₹300, ₹390,000.00 per year
Benefits:
- Provident Fund
Application Question(s):
- Current CTC and Notice Period?
- How far Thoraipakkam, Chennai from your location?
Work Location: In person
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