Customer Care Executive

2 weeks ago


Thoraipakkam Chennai Tamil Nadu, India Ntech IT Solutions Private Limited Full time ₹ 3,00,000 - ₹ 3,90,000 per year

Role: Customer Care Executive

Type: Fulltime

Location: Thoraipakkam, Chennai

Rotational week off

Skills required

Outbound/Inbound

Good communication skills in /English /Tamil

Specific Responsibilities:-

  • Handle calling for Member service.
  • Identify and assess Members' needs to achieve satisfaction.
  • Build sustainable relationships and trust with member accounts through open and interactive communication.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Handle member complaints, provide appropriate solutions and alternatives within the time limits
  • Conduct follow-ups to ensure complete resolution of issues.
  • Keep records of Member interactions and process customer account

Job Types: Full-time, Permanent

Pay: ₹300, ₹390,000.00 per year

Benefits:

  • Provident Fund

Application Question(s):

  • Current CTC and Notice Period?
  • How far Thoraipakkam, Chennai from your location?

Work Location: In person



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