
Branch Operations Manager
9 hours ago
Company Description
Arka Fincap Limited (AFL) is a customer-focused, digitally enabled, systemically important Non-Banking Finance Company (NBFC) providing secured and unsecured financing solutions to MSMEs, SMEs, developers, and corporates since its foundation in 2018. With an RBI license and recognition from Crisil with AA and A ratings, Arka prides itself on offering innovative financing solutions that enable business growth. Headquartered in India, Arka has a presence in 32 cities across the West, South, and North regions, employing over 500 professionals. We are a subsidiary of Kirloskar Oil Engines Limited (KOEL).
Role Description
This is a full-time, on-site role for a Branch Operations Manager located in Bhubaneswar. The Branch Operations Manager will oversee daily operations, ensure compliance with regulatory requirements, manage branch staff, and drive business growth. Key responsibilities include managing customer relations, coordinating with different departments, supervising loan processing and disbursement activities, and maintaining operational efficiency.
Qualifications
- Branch management and team leadership skills
- Experience in loan processing, disbursement activities, and customer relations
- Knowledge of regulatory compliance and operational efficiency
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving abilities
- Proficiency in digital and financial tools
- Bachelor's degree in Finance, Business Administration, or related field
- Previous experience in the banking or NBFC sector is a plus
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