Front Office Executive

1 week ago

Kolkata, West Bengal, India BRAND ALLOYS PVT LTD Full time ₹ 1,25,000 - ₹ 3,75,000 per year

Key Responsibilities

Front Desk & Visitor Management

  • Greet and welcome visitors in a professional and friendly manner.
  • Maintain the front desk, ensure cleanliness, and present an organized reception area.
  • Manage visitor entry, maintain visitor logs, and issue visitor passes.

Telephone & Communication Handling

  • Handle incoming calls, route them to appropriate departments, and take accurate messages.
  • Make outgoing calls when required and maintain call records.
  • Respond to emails professionally and ensure timely communication.

Administrative & Office Support

  • Manage inward & outward courier, mail, and documents.
  • Maintain appointment schedules, meeting room bookings, and calendars for management.
  • Assist with basic administrative tasks such as filing, scanning, photocopying, and stationary management.
  • Coordinate with housekeeping, security, and other support teams for smooth office operations.

Record Keeping & Reporting

  • Maintain accurate records of visitors, calls, courier, and office supplies.
  • Prepare daily/weekly front office activity reports.
  • Assist HR/Admin team with support tasks whenever required.

Required Skills & Competencies

  • Excellent communication skills in English and Hindi (additional languages are an advantage).
  • Pleasant personality with professional behaviour and grooming.
  • Strong telephone etiquette and customer-handling skills.
  • Good knowledge of MS Office (Excel, Word) and email drafting.
  • Ability to multitask and work under pressure.
  • Strong organizational and coordination skills.
  • Punctuality, discipline, and reliability are must.

Educational Qualification

  • Graduate in any discipline (Hospitality/Administration preferred).
  • Certifications in front office or communication will be an added advantage.

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

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